Juvonno

RATING:

4.5

(32)

About Juvonno

Juvonno is an online clinic management software designed for health and wellness professionals. Its flexible design provides you with one custom solution for booking, charting, scheduling, patient reminders, and billing - all designed to free up your time for better patient care and a happier workplace. Whether you run a small practice or a large multi-clinic organization, Juvonno has you covered. Any size, any discipline, any role. As a PCI, PIPEDA, and HIPAA compliant platform, Juvonno enables users to encrypt patients’ information and securely log in via two-factor authentication. Juvonno allows teams to in-app chat, in-app message, customize their schedules, dashboards, charts, and intake forms; manage appointments, charts, and inventory, generate invoices and p...

Juvonno Pricing

Includes 1 License +$29 per additional license Please contact Juvonno for further pricing details.

Starting price: 

CA$55.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Appointment Billing - Invoice patients, direct bill insurers, pay staff, receive payments, and manage inventory without ever leaving Juvonno or printing a single piece of paper.
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Juvonno Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Juvonno

1 - 5 of 32 Reviews

Stephanie

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Clinic Manager

Amazing! We have notice so much growth in our clinic since having juvonno. Our patient retention has improved. Our time management has improved and just over ease of things have improved

PROS

Direct billing is waay easier Able to communicate with patients via the program Following up with patients easy to track Scheduling is super easy Reports are clear and helpful

CONS

With anything cost Had a few times the system has been slow over the years

Reason for choosing Juvonno

Mostly being able to direct bill within the system. Saving so much time

Reasons for switching to Juvonno

Couldnt direct bill and it was taking up so mucch time

Laura

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Third time was the charm!

I spent a lot of time looking for the perfect software for us, and used two other programs before Juvonno. Their sales team was amazing and was so patient with all of my very detailed questions. I really wanted to make sure that this was the right one as I didn't want to have to switch again. They have a great support team and they are always willing to listen to suggestions of how the software can better work for you.

PROS

I used two other clinic software programs before deciding to switch to Juvonno. Neither were a great fit for our clinic. Juvonno has ALL of the features I need, including all integrated billing platforms. It is very user friendly, has a fantastic patient portal with online booking capabilities, excellent MVA treatment management features and is highly customizable to make it work the way you need it to. We have a very large clinic so I also really like the J-comm feature that allows team communication right in the software. Two-way texting built in is also a rare software feature that I truly love having!

CONS

My only request would be to have different description options for services for online booking. Patients don't often understand exactly what they need to book when we need to have insurance-related descriptions for services. We have a lot of complicated service options and this would help to make that easier. The form customization is a little complicated, but they are there to help and once you get the hang of it, it becomes easier.

Reason for choosing Juvonno

Aesthetically pleasing, easy to use, amazing features that I am still discovering daily, but most of all because it had every feature I needed already built it!

Reasons for switching to Juvonno

Neither software worked well on its own for the complicated nature of our clinic and services. Juvonno seemed to have it all and from my experience thus far, it does and I am incredibly happy with it.

Stan

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2024

PLEASE DO NOT SIGN UP

I have nothing positive to say about them. They are a bunch of scammers.

PROS

Nothing, we would never recommend this to anyone. Stick to Jane or any other system.

CONS

They will make you sign a one-year contract and not release charts unless you pay $2500. We will be speaking to our lawyer.

Reasons for switching to Juvonno

Juvonno is 20 years behind in charting. Have lots of features that are not working or partially finished.

Vendor Response

Hi Stan, Thanks for sharing your concerns. We appreciate the opportunity to address your feedback. We'd like to provide some clarity on our chart export fee. In the EMR software industry, the process of exporting patient charts involves significant resources to ensure the protection of sensitive health information. As a standard practice, some EMR providers charge for this service, if they offer it at all. In the case of Juvonno, exporting charts involves a comprehensive and secure process, which is why a fee is associated with it. We strive to be transparent about our pricing structure, and we are sorry if this was not communicated effectively. Respecting your 1-year contract, I want to clarify that our sign-up process & Terms of Service explicitly outline the duration/terms of contract. We are committed to transparency and ensuring that our clients clearly understand the commitments they are entering into when they choose our services. Sincerely, Patty Romeo VP, Marketing

Replied January 2024

Stephanie

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2024

Juvonno Superfan

Nothing but good things to say about Juvonno, and I've encouraged other providers to reach out and take a look at their program.

PROS

Juvonno is such a user-friendly system. I've trained multiple staff and associates on the program without issue, regardless on if they are technically savvy or not. They are a local company that knows our industry's needs, and are constantly upgrading features. They are also very easy to get in touch with when issues arise.

CONS

I have limited cons of note for Juvonno. Any concerns I have had have been taken into consideration and fixed along the way.

Reason for choosing Juvonno

Their ability to bill MB Health without needing another software was the primary reason, but being a local company I knew I was going to get better service as well.

Yaara

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2023

Thank you juvonno

PROS

Reporting system Patient communication Charting Easy to use

CONS

Set up for charts Setup for consent forms

Reasons for switching to Juvonno

Chart notes were not an option Server not in Canada

Vendor Response

Hi Yaara, Thank you so much for your fantastic review! We're thrilled you find Juvonno easy to use, especially for reporting, patient communication, and charting. I noted the setup for charts and consent forms – we're on it! Your feedback is gold. We're delighted you made the switch from vcita, and we hope to keep exceeding your expectations. If there's anything specific you'd like us to enhance or if you have more insights to share, feel free to reach out. Best regards, Patty Romeo VP of Marketing @ Juvonno

Replied January 2024