My PT Hub
About My PT Hub
My PT Hub Pricing
Pricing starts at $55/month for our monthly flexible plans or $48/month for our Annual subscription plan that you can pay monthly. My PT Hub accepts payments in GBP, USD, CAD, EUR and AUS.
Starting price:
$55.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for My PT Hub
1 - 5 of 2,810 Reviews
Steve
Marketing and Advertising, 2 - 10 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed August 2022
Excellent tool for anyone in the Fitness Coaching Space
Omar
Verified reviewer
Computer Software, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
An easy-to-use fitness app with customisable exercises and practical tools
Customer service came in front. I always receive the comments and assistance I need to help me with any problems or inquiries. There are a tonne of pre-made exercises and nutrition plans to give to clients, but the best part is that you may adjust them. As a result, making plans for clients is much sped up. Additionally, the events calendar is fantastic and offers lots of options for creating various classes and various packages for customers to buy. I would advise any trainer (in studios, gyms, or online) to use this programme.
CONSI have to cancel some of my ideas and start over completely. occasionally takes a little longer, but that might be my fault? Overall, no issues!
Vendor Response
That's great to hear! Our support team will always be there to help you out as much as possible. I there is anything we can ever do to help, please do reach out.
Replied June 2023
Verona
Health, Wellness and Fitness, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
BRILLIANT
I'm still very new to this Software, I was looking for a software that could house the needs that I had and wasn't extortionately priced. I asked the question in a Social Media Group and was inundated with reviews, but for a beginner starting out I did my research and found My PT Hub come up several times, I signed up for a free trial which was so easy and simple to do )we like easy and simple) I was thinking about adding and paying for billing software, nutrition plans, all seperately, so when I decided I'd give My PT Hub a try, I followed on Instagram and I saw that another Coach signed up and gave a raving review, for me, that was all that I needed, and signed up from there. It's early days, and some may say, you're biased because you're a newbie, but I beg to differ, we all know the type of things that we want that reflect and compliment our business, but most importantly are simple for our clients, and I get that in My PT Hub, I also once more established, get the chance to create an app (for a fee of course) but this is GOLD! Biased, or unbiased its money well invested
CONSCan't comment on cons, as this is where I will play the newbie card :)
Reason for choosing My PT Hub
I preferred PT Hub as they were good value for money, UK based, and the package option, and create my own personalised app for clients to use and sign in to.
Vendor Response
Wow, we love your review, Verona and thank you so much for taking the time to write such an in-depth review on the software :) If we can ever help you in any way, Verona, please do let our team know and we will be more than happy to do anything we can to help you and your business. I have attached a link below which will show you a bunch of videos I have created, not just to show you the features, but also how to best use them! https://www.mypthub.net/getting-started/
Replied June 2020
Aaron
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2018
This IS THE WORST SOFTWARE FOR PERSONAL TRAINERS
It sucked, PERIOD. Nothing but issue after issue after issue. Payments being frozen for no reason, switching to different merchants and then not allowing me to see where my customers money is when they ask for a refund, it’s really wacky and totally a waste of my money, can’t believe I bought this for the whole year, and I still don’t mind wasting 5 months of money, and purchasing Vagaro, because it made my LIFE easier, and that’s what this platform needs to focus on. They made running my business almost impossible. I would NEVER recommend this, even to a rookie.
PROSThe only good thing about this platform is the nutrition and workout tracking capabilities, but if you’re a pro with that already in your toolbox and you need an efficient scheduler, this is the farthest thing from efficient since the telephone wheel.
CONSI hate hate hate, how unorganized this company is, they straight up lost my customers payment and then told me that I will just have to wait around to see when the funds deposit.... this is the dumbest thing I’ve ever heard, I should ALWAYS BE ABLE TO TRACK MY REVENUE no matter what! Their customer service is sub par, and the calendar is completely terrible, I’d pick Vagaro.com over this any day of the week. I’ve mad more money in my first month of using Vagaro then i did with pt hub in the first 2 months of use. Because Vagaro allows you to scale your business, this is for people who barely make any money, barely have any clients, and just getting started in the private training business. If you’re a vet, don’t waste your money on this, go to Vagaro.
Vendor Response
Hey Aaron, I am very sorry to hear that have not had a great experience with My PT Hub. I can see that our support team have been contacting you regarding this issue, no payment was ever lost, we provided all of this information to you via email and advised of the process. Before you changed your packages to Stripe, all of this information was provided to you, we wanted to ensure that all trainers knew the process fully before migrating their account, but as mentioned no payments will be lost. My PT Hub support team is available all the time to either book in a phone call to discuss this, email us or even contact us via live chat. Once again, I apologise if you are unhappy with this process but as mentioned if you contact support@mypthub.net and we will be more than happy to help you.
Replied January 2019
Chricious
Verified reviewer
Marketing and Advertising, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Pt hub review
It is a very good website and very interesting
PROSIt's is very easy to follow and apply to the instructions
CONSOnly one that the site is very expensive
Vendor Response
Thank you for your review, Chricious! If there is anything we can ever do to help, please do reach out. We have some great new features coming soon, ones your clients we think will love!
Replied February 2024