Luigi's Box

RATING:

4.8

(75)

About Luigi's Box

Luigi's Box is an AI-driven, cloud-based software platform that uses machine learning to help businesses make better decisions by making sense of its data, putting it into context, and understanding how to improve its business processes. The search & autocomplete module allows users to search for products and services in their industry or area of expertise, as well as find information about specific companies. It also provides autocomplete suggestions based on previous searches, so users can quickly find what they're looking for without wasting time typing out long phrases. With the recommender tool users can make better decisions by providing recommendations based on past purchases and other factors like location, time of year, etc. Users can also set up alerts so th...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Luigi's Box Pricing

Please contact Luigi's Box for pricing details.

Free trial: 

Available

Free version: 

Not Available

Luigi's Box Analytics Dashboard
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Luigi's Box Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

5

Most Helpful Reviews for Luigi's Box

1 - 5 of 76 Reviews

User Profile

Artur

Verified reviewer

Retail, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

More convenient and effective search on the website

PROS

Thanks to Luigi's Box, it is much easier to manage the search engine and autosuggester mechanisms. This tool also offers great analytics to help you optimize your website content for search. A numerous tool for personalizing communication in the autosuggester are a great marketing tool.

CONS

Some solutions are still in beta phase, although they seem to work properly. Apart from that, I don't find any disadvantages with this tool.

Reasons for switching to Luigi's Box

Luigi's Box gave us much more options to personalize search results and auto suggestions

Przemysław

Retail, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

All-in-one search and recommendation tool

You get great support and deep understanding with your business from the Luigi'x Box crew. The starting configuration gave us more than 50% better quality search ratio and various tools to enhance those search results even further. The analytics tools are more than enough to obtain business decisions.

PROS

Intuitiveness of control panel AI, but most of all - great search quality from the start.

CONS

That I give it a chance that late. I should have done it way earlier.

Reason for choosing Luigi's Box

Price to quality ratio and great recommendations from other companies.

Reasons for switching to Luigi's Box

Swiftype by Elasicsearch has lack of analytics tools and filtering, sorting and enhancing the search results. Swiftype was way to basic tool for us.

Matej

Sporting Goods, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Luigi's Box Search

LBX is not perfect, as, at every SaaS, there are some minor bugs, but the company is approaching it very well with near to immediate solutions. Communication with LBX is easy and very responsive.

PROS

Luigi's Box is really outgoing, willing to cooperate in multiple areas, providing custom solutions tailored for our needs.

CONS

Quite heavy need of proper feed setup(on our side) in order for everything to work properly. But that is something you generally need to count on.

Vendor Response

Greetings, Matej. Thank you for your review and for taking the time to write it. Thanks to client feedback, our products consistently perform at a higher level. It's also to your credit. Thank you Have a nice day. Martin from Luigi's Box

Replied November 2022

Julie

Security and Investigations, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

The right combination of search engine and recommendation tool

The experience went very well. The pre-production exchange tools are well-defined and the feedback from the team is very rapid. I appreciated the kindness and skills of the people I spoke to. Having implemented other product recommendation and internal search engine tools, the complexity is equal. You have to know how to retrieve the data and communicate it properly so that Luigi's Box can work with it. It's not magic!

PROS

We had tested recommendation tools and search engines, but they weren't good enough. These tools were also dissociated, which didn't make the proposal any more relevant. Luigi's Box combines two tools but is above all based on AI. In a sector where it's difficult to get good cross-selling because the products are necessities, we've found that Luigi's is doing very well. I like Luigi's automatic email reports that I can send to the product team so that I can adapt the offer according to trends and queries without the products on offer.

CONS

Creating the product flow took longer than expected. I recommend using a flow manager to make the task easier and avoid asking too much help from a developer. It would be great if you could provide technical support in French.

Reasons for switching to Luigi's Box

Not relevant enough and needs a coupled product recommendation tool

Tomas

Retail, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Luigi finds

Luigi is an excellent tool that solved our problems with the search and recommended products in the carousells.

PROS

Customized solutions for each customer. Small and large companies.

CONS

Our products is really diverse. Everything cannot be done automatically and manual intervention is required.