Luigi's Box
About Luigi's Box
Awards and Recognition
Luigi's Box Pricing
Please contact Luigi's Box for pricing details.
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Luigi's Box
1 - 5 of 76 Reviews
Artur
Verified reviewer
Retail, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
More convenient and effective search on the website
Thanks to Luigi's Box, it is much easier to manage the search engine and autosuggester mechanisms. This tool also offers great analytics to help you optimize your website content for search. A numerous tool for personalizing communication in the autosuggester are a great marketing tool.
CONSSome solutions are still in beta phase, although they seem to work properly. Apart from that, I don't find any disadvantages with this tool.
Reasons for switching to Luigi's Box
Luigi's Box gave us much more options to personalize search results and auto suggestions
Przemysław
Retail, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
All-in-one search and recommendation tool
You get great support and deep understanding with your business from the Luigi'x Box crew. The starting configuration gave us more than 50% better quality search ratio and various tools to enhance those search results even further. The analytics tools are more than enough to obtain business decisions.
PROSIntuitiveness of control panel AI, but most of all - great search quality from the start.
CONSThat I give it a chance that late. I should have done it way earlier.
Reason for choosing Luigi's Box
Price to quality ratio and great recommendations from other companies.
Reasons for switching to Luigi's Box
Swiftype by Elasicsearch has lack of analytics tools and filtering, sorting and enhancing the search results. Swiftype was way to basic tool for us.
Matej
Sporting Goods, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Luigi's Box Search
LBX is not perfect, as, at every SaaS, there are some minor bugs, but the company is approaching it very well with near to immediate solutions. Communication with LBX is easy and very responsive.
PROSLuigi's Box is really outgoing, willing to cooperate in multiple areas, providing custom solutions tailored for our needs.
CONSQuite heavy need of proper feed setup(on our side) in order for everything to work properly. But that is something you generally need to count on.
Vendor Response
Greetings, Matej. Thank you for your review and for taking the time to write it. Thanks to client feedback, our products consistently perform at a higher level. It's also to your credit. Thank you Have a nice day. Martin from Luigi's Box
Replied November 2022
Julie
Security and Investigations, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
The right combination of search engine and recommendation tool
The experience went very well. The pre-production exchange tools are well-defined and the feedback from the team is very rapid. I appreciated the kindness and skills of the people I spoke to. Having implemented other product recommendation and internal search engine tools, the complexity is equal. You have to know how to retrieve the data and communicate it properly so that Luigi's Box can work with it. It's not magic!
PROSWe had tested recommendation tools and search engines, but they weren't good enough. These tools were also dissociated, which didn't make the proposal any more relevant. Luigi's Box combines two tools but is above all based on AI. In a sector where it's difficult to get good cross-selling because the products are necessities, we've found that Luigi's is doing very well. I like Luigi's automatic email reports that I can send to the product team so that I can adapt the offer according to trends and queries without the products on offer.
CONSCreating the product flow took longer than expected. I recommend using a flow manager to make the task easier and avoid asking too much help from a developer. It would be great if you could provide technical support in French.
Reasons for switching to Luigi's Box
Not relevant enough and needs a coupled product recommendation tool
Tomas
Retail, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Luigi finds
Luigi is an excellent tool that solved our problems with the search and recommended products in the carousells.
PROSCustomized solutions for each customer. Small and large companies.
CONSOur products is really diverse. Everything cannot be done automatically and manual intervention is required.