Zoovu
About Zoovu
Zoovu Pricing
30-day free trial, no credit card required. Contact Smart Information Systems for pricing information.
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Free version:
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Most Helpful Reviews for Zoovu
1 - 5 of 15 Reviews
Marty
Verified reviewer
Telecommunications, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Excellent Platform and Team to Work With
Great company to work with and always helpful teams on the other end of the phone.
PROSThey are super dynamic. Need something done and they're there to support. The self-service is also awesome though.
CONSThe only real issues we've had have been our side. They do have some really cool features we've not been able to tap into yet, but that's coming soon!
Reasons for switching to Zoovu
in-house tool with no advanced funtionality to tailor search experience
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2018
Highly recommended
Overall, I have been very impressed with the team at Smart Assistant. They’ve understood our objectives, and have come back with recommendations which have met and exceeded these. A very professional service – even with our never ending list of requirements and changes!
PROSThe product selector is seen as a key digital tool for Canon – used by a range of users who want to find the right product or those who know what they want but would like some further assurances. Being a considered purchase, we want to give our customers the confidence that they are buying the right products for their requirements. This software allows us to narrow down a specific range of products for each user.
CONSWe now have access to regular reports which allow us to monitor performance by selector by market. I would like this data to be more granular - especially understanding users onsite behavior pre and post using the tool. I'm sure we can work towards this in the near future.
Karl
Verified reviewer
Consumer Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2020
Starts good, becomes very unprofessional soon after
Very helpful at the start, after a few months they want to triple your plan with no added value, when asked about wanting to charge nearly a €1000 a month, they couldn’t justify what extraS they were offering and Instead go on about amazon using zoovu. This company want last long is this is how they treat their customers. They also charge you a flat rate for the month but lock you out of the software, very unprofessional.
PROSEasy to use, interesting stats can be got
CONSCan’t do much after set up, mobile needs a touch up, more customization
Kersten
Consumer Goods, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Great and flexible supprot europe wide
Great support from the project and customer success team while implementing the solution, rolling out to retailers and supporting them with tips.
PROSFlexible solution to support not only individual brands or retailers, but to syndicate digital sales assistants across numerous retail partners. It allowed us to roll out across hundreds of retailers easily. The editing effort on their side is low and the quality of assistans is the same across all outlets.
CONSInitially retailers struggled to understand what changes they had to make in the advisors as the platform wasn't customized to our individual usecase.
Liv
Apparel & Fashion, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Great product!
Amazing!
PROSWe found Smart Assistant right at the time when we were desperately looking for a tool like this. Our customers were having a hard time picking the right product for themselves on our online store. Smart Assistant makes it super easy to narrow down options by asking 3 simple questions to our customers. Plus, they have amazing customer service!
CONSThe backend of the tool is not super easy to get used to but Smart Assistant team is very helpful whenever you need more support.