STAN AI
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Most Helpful Reviews for STAN AI
1 - 10 of 10 Reviews
Therese
Verified reviewer
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Saves me time!
I have been using Stan AI for 2 years now and I can happily say that it has helped me in many ways as an Association Manager. I use it to broadcast text to owners. The owners use it to text Stan and get info, resulting in fast and correct responses to them, making them happy. Fewer messages to us about items they can find out from Stan. The internal platform is easy to use and update. It also pulls info directly from our system now and from the condo docs which is a lifesaver. The Stan AI team is constantly working on ways to improve and add services that would be useful. My favorite part is the Chat GPT aspect which focuses on industry responses. Use it all the time! Thank you Stan AI!
CONSThere is nothing I can think of that I dislike about the product. Usually when we ask they are able to make it happen.
Guilherme
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Highly capable Community Association text response AI
Stan AI has helped me in many ways as an Association Manager. I use it to broadcast text to owners and the owners use it to text Stan and get info. Our staff has now more time to work on things since most if not all responses can now be generated from Stan.I find myself using the internal platform often as there is a Chat GPT plugin.The fact that StanAI can integrate with our accounting/owner platform and get updated information is essential as we do not have to manually update new information.
CONSStan is constantly dishing out improvement updates so they are able to quickly adapt to most of our request and concerns.
Lauren
Real Estate, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great Tech Assistance in a Busy World
The management company I work for has been using STAN AI for a couple of years now and it has been a great company and system to work with. As someone who had a portfolio of seventeen community associations at one time, it is great to use the tools and technology that we have to better service our clients. As someone who has worked in this industry for many years, I can say that the technology is top notch and is necessary to keep up in today's world. From a customer's perspective, STAN AI has been great to work with. They are very responsive when I reach out and always impress me with their customer service. I would definitely recommend working with STAN AI.
PROSThe best part of STAN AI is that it reduces the phone calls and emails received by my office. It also helps the customer because they can get answers to many questions 24/7 instead of having to call during our business hours or wait for a reply to an email.
CONSThe only con to STAN AI is the initial setup as it is time-consuming.
Marina
Information Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Amazing
My life has been so much less complicated since I started using STAN AI Textbot
CONSMy life has been so much less complicated since I started using STAN AI Textbot. I can easily create notices to homeowners and the text assistant frees up my time to be able to focus on my daily tasks without worrying about each inquiry that comes in!
Jennifer
Real Estate, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
The Future Is Here! The Future Is STAN!
Our company has used Stan for a couple of years now and we have been extremely happy with the return on our investment! Our clients have a wealth of information at their fingertips and can access that information 24-7. Stan allows us to provide immediate responses, so service to our clients is no longer limited to just our office's hours of operation. The future is here. The future is Stan!
CONSAI is a new technology, which sometimes comes with opportunity for troubleshooting. With any situation of learning for Stan, the human-in-the-loop team is quick and courteous with their assistance.
Tracy
Real Estate, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Super addition and cuts response times!
The amount of time saving answers STAN provides has reduced the number of calls and emails received.
PROSThe ease of use for our clients! STAN is always available for both owners and the manager, right at the fingertips.
CONSA calling feature would be beneficial to those that do not text.
Vendor Response
Thank you for your in-depth analysis of our product suite.
Replied August 2023
Candice
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
This is your new tool for customer service
It is a time saver for the call center. It has alleviated a significant number of incoming calls.
PROSSTAN is very easy to use and adapts quickly to that needs of this organization.
CONSI don't have any suggestions at this time but we are compiling a list that we will take to customer service once we have been using it a bit longer.
Tracey
Real Estate, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Stan AI is amazing!
Stan AI is helping make corporate communications so much easier.
PROSEase of use and simple to understand. Our team has agreed that this is a great business too.
CONSNothing comes to mind. We have really enjoyed the product.
Jose
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Great A.I tool
Stan A.I has been helping us in the office, all tedious tasks are not handled by Stan, great product
CONSSometimes its a bit slow but i guess this will change with time
Barbra
Management Consulting, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Excellent!
Stan AI is ahhhhhmazing! It delivers on all areas. It's an excellent tool for streamlining communication. You will love it and so will your community!