They don't cancel your subscription fee on the same day you charged. As I forget to cancel my monthly subscription, they charged me. After I realised, I sent them a cancellation email kindly. Most of companies, especially startups cancel the invoice even you benefitted their service. Even I didn't use their services and asked for the cancellation, they didn't accept. Also their video gen website is not useful. It is very easy website and overpriced.

Nothing I like on this website. They advertise their services well.

I don't like their Customer service. They don't consider their customers. and they charged overprice even you don't use their services.

BAD. wouldnt recommend to anyone. stay away from this platform.

NOTHING. yes it might be easy, but lots of platforms are. what matters is the quality and saving time which is not actually something you get with this platform. Very bad experience with the customer support which they could have prevented it by being more considerate and understanding. but all they care about is money and not growth.

We were trying different platforms to see what is best feasible for our business. Then we discovered this platform and thought it was a good idea to subscribe to test it. Since they do not have a trial period, we paid for the yearly since its cheaper. then after going into more details, we found that this platform is not as good or effective as we thought. Very bad AI, definetely not smart, artwork is repetitive for most videos and not related to the created content and it is so hard sometimes to find a good photo or video for the content we had. AND everytime you close the video and comeback to the same one to finish editing, you have to regenerate it (its not saved) so they will deduct credits from your account again and again. Which wasted a lot of our time and didn't give us the quality we need. ON TOP OF ALL, when we requested to cancel, only after 3 days, the company was very strict that we wont get any refund, even though we are not going to use the platform and we already did cancel from the platform. Thats a very bad way to do business, so stay away from this platform. Our money is gone but the word of mouth stays and its already obvious from the bad reviews on this platform. so enjoy our money that comes with the reviews you deserve.