Skit

Skit is a conversational voice AI solution for debt collections call centers. It automates repetitive tasks like right-party contact verification and promise-to-pay conversations to save agents' time. With Skit, agents can focus on high-priority accounts and revenue-generating activities, positively impacting collections. The scalable solution can dial millions of calls in minutes and achieve 100% account penetration in a portfolio. It captures dispositions and seamlessly escalates calls to agents with context transfer when needed. This helps agents pick up conversations from the last point and reduce average handling time. Skit has become much more capable with the incorporation of generative AI, giving it unprecedented abilities to handle complex conversations, resol...