Excellent

I work for the Fellowship of Christian Athletes and used TravellPledge to put on a silent auction. First, this product being free for Non-Profits was huge, I was trying to raise money to send coaches and athletes to camp and this product made that possible. The software was so easy to use and had so many aids to help. They partner with some pretty impressive companies that donate for auctions so that you can use them as you try to raise money. Most of these I would have had no chance at procuring but TravelPledge made it easy to use these and helped in reaching my goals. Also there were some questions I had and their team answered so quickly and helped me make sure the experience was awesome.

I wish there was a way to customize it a little more, maybe just change the background color and make it more appealing visually.

Easy to use. Inexpensive auction platform.

Sending invoices to "Buy it Now" winners BEFORE your auction closes doesn't work. The platform WON'T send invoices until the overall auction ends. We SHOULD be able to send a "Buy it Now" winner an invoice BEFORE the overall auction closes.

Once we straighten out the problem of establishing the account and having Travel Pledge to verify my checking account, no problems. They need to make it easier to set up the account.

Easy to place bids. Easy to add or subtract items.

Very difficult to set up the account. I was originally told that the account was set up and I had starting the LIVE AUCTION only to find that my authorization and account set up had not been approved and was not set up. Had to get my daughter (I am terrible with computers) to straighten everything out. Took more than 8 hours and several phone calls to resolve this problem/

This software is super user friendly while offering features that would cost additionally elsewhere. It streamlines the entire auction process

The ease of use, as well as the trip options. Not having a middle man involved for the trips and items Travel Pledge offers compared to other auction software saves time and stress!

After using this software twice now, I truly can't think of any cons

Overall my experience was very positive and if I were to run another fundraiser via online auction I would consider using this platform again.

I liked how accessible this was and very user friendly.

What I liked least was that the view of the bidding page from the admin perspective and the buyer perspective were different. I liked the graphics and set up from the admin perspective, but they seemed to take a hit when it came to what the buyers saw.