About Sylaps

Sylaps is a cloud communication platform that allows team members to use a URL and join meetings on mobile devices, web browsers, and desktops. It enables staff members to set up audio calls, organize video conferences, transfer files, and share screens. The built-in editor allows users to encrypt data, ensuring users and data security.


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9 Reviews of Sylaps

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 9 of 9 results

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December 2019

Hervé from Bilendi Technology

Company Size: 201-500 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

The simplest and easiest video conferencing solutions

I use Sylaps daily to interact with my teams of developers spread all over France. Individually face to face or in groups of 5 to 10 people, we can chat, exchange files, share links or take notes, share our screens to visualize cases. Sylaps has become an indispensable tool in our daily newspapers and in all our internal exchanges. But also to make presentations of our software to prospects or simply do distance training. It is a miraculous tool to exchange simply, and quickly without question, just by sharing a simple link sent in a calendar invitation, or by email.

Pros

The most valuable thing about implementing a video conference with Sylaps is definitely having nothing to do with it. A simple internet browser, a link sharing and you are directly in touch with your employees. Simple, effective, convenient from a computer, a tablet, a mobile phone, under Linux, Windows, and macOS, it is this practical side that enchants me in the daily use that I make with this solution.

Cons

Honestly not much to blame this product. The worries come more from the quality of the internet lines than from the product itself. Maybe there is a conversation recording feature that might be useful. Where else to limit password access to conferences.

Reasons for Switching to Sylaps

The migration to Syslaps was done naturally because creating an account to talk to a customer is not always easy. Because the quality of the conferences was not always at the rendezvous. And especially because the concept of secure peer-to-peer has us much more.

Response from Sylaps

Replied December 2019

Thank you Herve, We going to work on improving the product based on your feedback.

September 2019

Harold from J&B Medical Supply

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2019

Instantaneous, Audio and Video meeting collaboration

Sylaps allow me to have daily meeting with my technical team and executive. I can focus on the conversation instead hassle my contacts with installing plugins or application. I Just send them the Sylaps Room link.

Pros

The product does not require Login or Download for basic usage. Simply create a room and send invitation via email or SMS. The video quality is good and the screen-share work great.

Cons

The power user features are still limited, I d'like to see better Scheduling and features such as On-Demand Webcasting and Record & Playback Ability.

Reasons for Choosing Sylaps

Other products are often non secure because the conversation goes through their server, while Sylaps is Peer to Peer. Other solution are expensive and have features that I do not use or need, Sylaps is Free.

December 2019

Tajammal from HEARTBEAT MEDICAL SUPPLIES

Company Size: 2-10 employees

Industry: Medical Devices

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

December 2019

Good Start

As overall experience, this product is still in initial stage of development. There are many good features but still lacking many important ones. Like, we cannot select which speaker to be used for audio output, Password protection for room etc.

Pros

We are dealing in AV integration and tried this product for Conferencing needs, It was quite helpful to establish quality video conferencing without using expensive tools available in the Market.

Cons

This uses WerbRTC protocol, can work any device's Browser without installing a plugin.

Reasons for Switching to Sylaps

Gotomeeting has limitation, our system outputs 1080P25, which Gotomeeting doesn't accept as camera input.

Response from Sylaps

Replied December 2019

Thank you Yousaf, We going to work on improving the product based on your feedback.

May 2021

Nicolas from Macif

Company Size: 11-50 employees

Industry: International Trade and Development

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2021

best videoconference site

Avec sylaps je peux rejoindre rapidement un meeting peut importe l'appareil que j'utilise et peut importe l'endroit où je me trouve ce qui est très appréciable au quotidien

Pros

Sylaps est très simple et très rapide d'utilisation. Je l'utilise dans tout mes meeting professionnel depuis 1 ans et j'aime beaucoup les différentes fonctionnalités qui sont pour moi indispensable au quotidien. Je pense continuer avec Sylaps car en plus de la qualité audio et video, ce logiciel protège les données personnelles de ses utilisateurs et c'est vraiment un plus

Cons

Le nombre d'utilisateur limité à 120 participants

Response from Sylaps

Replied May 2021

Thank you Nicolas for your review.

October 2019

Jacob from HNC Virtual Solutions

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Versatile Browser-based video

We have used Sylaps for virtual office meetings as well as integrating it into our telemedicine platforms. The purchased version of Sylaps offers more features, customization options, and integration services that we used to implement it as the video feature in our own mobile software. Overall, we have been quite pleased with the quality, dependency, and value we get in utilizing Sylaps for our video provider.

Pros

I like that this software works on most platforms without needing an application regardless of Windows, iOS, or Android. The video performs pretty well overall and it seems to be adding features occasionally that are useful, like screen share. It seems to be a freemium model that doesn't have advertising.

Cons

Sometimes has A/V issues depending on bandwidth for the free version. Wish the free version were a little more intuitive, texting someone a link for a room is a feature that is hidden in plain sight. Works on most browsers as they adopt WebRTC, but when having a nontechnical person join who somehow is using one of the few browsers it doesn't work on, they either have to download an approved browser or the Sylaps app, which doesn't make the transition to the room easy for a nontechnical person who has technical issues.

June 2021

Irfan from Irfan Yorulmaz

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Highly recommended

I am a medical doctor and using Sylaps to communicate with my patients for telemedicine purposes.

Pros

1. Sending an invitation with a text message, besides an email. 2. No need to download an app or software.

Cons

I sometimes experience voice and video quality breaks but, I am not sure whether this problem originates from Sylaps.

Response from Sylaps

Replied June 2021

Thank you Dr Yorulmaz. We are proud to count you has part of our users and help you talking with your patient. We working on improving low bandwidth support to avoid audio/video quality drop.

October 2019

Daniel from Roundabout Theatre Company

Company Size: 201-500 employees

Industry: Entertainment

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

October 2019

Sylaps is one step easier than Zoom!

Easy to start a video call, easy to generate a link, and no need to download a thing if you don't want to!

Pros

No download to use within browser. No need to link contacts. I entered a video chat, generated a link, and messaged the link to my partner. We were connected in seconds. File sharing seems easy as well.

Cons

Nothing to dislike! I haven't used it long enough to truly determine how stable it is to use within my favorite browser, but there have been no obvious issues.

Response from Sylaps

Replied December 2019

Thank you Daniel. I'm glad you enjoy Sylaps.

October 2019

FRANCESCA from Financial Services

Company Size: 1 employee

Industry: Entertainment

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

My first choice

Easy to use for my monthly conversation with clients still a go to.

Pros

Love this app I dont use it often but it is on my home screen and the first thing I use when I need to do a conference call to someone.

Cons

It sometimes would lag but after the update it has continued to be a perfect go to app I have no bad word at all.

Response from Sylaps

Replied December 2019

Thank you Francesca. Let me know if you have any issues with Sylaps via support@sylaps.com

June 2021

Kutay from Wangan

Company Size: 2-10 employees

Industry: Architecture & Planning

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Review v.01

Pros

User feiendly and professional. Very easy to use.

Cons

Nothing really. May be sending sms could be change in to online popup approval screen

Response from Sylaps

Replied June 2021

Thank you Kutay, we working on improving SMS invite and V2 will be even more user friendly ;)