SimplerQMS

RATING:

4.6

(24)

About SimplerQMS

SimplerQMS is an Electronic Quality Management Software that has been created specifically for the life science industry. Its system functions and workflows were designed and tailored for life science organizations to ensure increased efficiency and easier compliance. The solution automatically collects data, pushes notifications, and allows for routing, follow-ups, approvals, and escalation of overdue activities. You can assign tasks to specific employees who will be immediately notified about the assignment thanks to the function of automatic workflows. Customizable dashboards will then allow you to track the performance of your team and easily review deadlines. Utilization of these functions will provide your company with increased efficiency and time-saving opport...

SimplerQMS Pricing

With SimplerQMS you get everything for one subscription price, depending on the number of licenses. We offer three license types - Concurrent/Multi-User Licenses; Named/Single-User Licenses; Read and Sign User Licenses. Contact sales to get a pricing quote tailored to your organization's needs!

Starting price: 

$13,750.00 per year

Free trial: 

Available

Free version: 

Not Available

SimplerQMS Document Control Management features enforce the use of standardized and approved forms which are created by Microsoft Office. This allows users to easily draft new documents like instructions, CAPAs, and others, based on your customized forms.
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SimplerQMS Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for SimplerQMS

1 - 5 of 24 Reviews

John

Biotechnology, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Best in class eQMS.

Exceptional customer service, excellent "hands on" training, and they are willing to help my team integrate other applications with SimplerQMS. They have been true partners in implementing SimplerQMS.

PROS

Exceptional customer support! Compliant to 21CFR parts 11, and 20. Compliant to ISO 13485:2015, and the set of templates provided basically makes SimplerQMS a "plug and play". Further, SimplerQMS literally provides around the clock support. There has not been one time in the three months that I've been using SimplerQMS that I have not had a question to a problem answered in more than 24 hours.

CONS

I cannot think of one single negative experience that I have had with SimplerQMS.

Reason for choosing SimplerQMS

Easy to use, out of the box compliance to 21CFR and ISO 13485 requirements.

Reasons for switching to SimplerQMS

We received poor customer service from Greenlight Guru.

Vendor Response

Thank you so much for your review, John! We are happy to hear about your positive experiences with SimplerQMS, from our compliance features to our customer support and training. It's particularly encouraging to know that our around-the-clock support has consistently met your needs. We take great pride in being a "plug and play" solution that simplifies compliance and enhances operational efficiency, and we're delighted that this has been your experience. Your feedback is invaluable as we continue to strive for excellence and support our clients like true partners. Thank you for choosing SimplerQMS. We look forward to continuing to support you and your team!

Replied April 2024

Subba

Medical Devices, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

SimplerQMS works extremely well for our medical device startup

Simpler is much better than our previous paper-based QMS system. Document management, including versioning and digital signatures, is hugely better. We are just now implementing CAPA and defect management, which is the last piece we needed. We are very happy with Simpler, especially their service and support, and highly recommend it.

PROS

Simpler gave us excellent pricing, customer support for understanding how to use their system and set up our QMS, and is easy to use. We can continue to use Microsoft Office for our documents. They have templates for all of the QMS sections that we could choose to use as the basis for our documents. They provided lots of hours in a structured way to work us through the migration of our paper based system to Simpler. My users have a varied level of technical sophistication with software, and everybody found the system easy to use.

CONS

My issues are pretty minor. Sometimes the software runs a bit slowly, which I think may be a server issue. Simpler does a good job in keeping track of user training, but can only do "read and understood" acknowledgement. Simpler says that they are working on automated quizzes that can be set up to verify that training was received, but that feature has not been implemented yet. We do the quiz on paper and then upload to Simpler, which is fine at our small scale.

Reason for choosing SimplerQMS

Price, feature set, ease of use, and most importantly support and help with setup/startup.

Vendor Response

Thank you for choosing SimplerQMS, Subba! We're glad to hear that you're satisfied with our product and our customer support. It's great to know that our software is easy to use for your team and that you find our templates helpful. Document controls, versioning, electronic signatures, and Microsoft Office Integration are some of the most popular features among our customers, so we're happy to hear that those are also working well for you. Regarding the speed issue, you should not be experiencing this problem. We have reached out to you to find the root cause and fix it. Our automated Quiz (Training Assessment) feature is now released, so you can benefit from this improvement instantly. Thank you for being a SimplerQMS customer and for your continued feedback!

Replied September 2022

Helle

Medical Devices, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

SimplerQMS review

Satisfied with overview and management of documentation

PROS

The version control The documentation management

CONS

The possibility to manage the access for different employers

Vendor Response

Thank you for your review, Helle! We're pleased to hear that you find the version control and documentation management features beneficial. Your feedback on enhancing the access management for different users is incredibly valuable. We have recently added more features to manage access and will reach out to you to help you use these. We're committed to making SimplerQMS as user-friendly and efficient as possible for all our customers. Thanks for sharing your thoughts!

Replied April 2024

Mads

Pharmaceuticals, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Simple system, easy to set up

Overall very happy with SimplerQMS despite the very few and small issues we have encountered.

PROS

Simple system that was incredibly easy to set up. Has almost all the support needed for a functioning QMS. Comes pre-validated which in turn saves the company a lot of time and effort. Great customer support.

CONS

Not all regulatory requirements are implemented in SimplerQMS by default. You are able to stay compliant by setting up manual processes which takes time.

Reason for choosing SimplerQMS

Costs and local customer support were main contributors

Vendor Response

Thank you for your review, Mads! We're pleased to hear that you found SimplerQMS easy to set up and that our fully validated eQMS system has been beneficial in saving time and effort for your company. Great customer support is a cornerstone of our service, and we're glad it stands out to you. We appreciate your honest feedback regarding the implementation of regulatory requirements. We strive to make compliance as streamlined as possible and will take your input into consideration as we continue to enhance our system. In our March 24’ release of SimplerQMS, we added default support for more regulatory requirements – based on the feedback from you and other customers. Thank you for choosing SimplerQMS, particularly for our cost-effectiveness and customer support. We look forward to continuing to provide you with a high-quality service and support your needs.

Replied April 2024

Michael

Pharmaceuticals, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

eQMS with no hassle

Very good experience, great and very fast support.

PROS

User-friendly and simple to use. Easy to customize to fit your individual needs. Modular system ensures that users can only see relevant modules.

CONS

Learning Rules must be established to assign users to read & understand documents instead of having read & understand requirements as default settings for relevant document types

Vendor Response

Thank you for your review, Michael! We're delighted to hear that you find SimplerQMS user-friendly and adaptable to your specific needs. It's great to hear that the modular eQMS system is effectively helping manage user access to relevant information. Your feedback regarding the learning rules and document understanding requirements is very helpful. We have added this enhancement request to our backlog and will get in touch with out about this subject. We're happy to hear that our support team has been able to assist you promptly and effectively. Thanks again for choosing SimplerQMS. We look forward to continuing to support your success!

Replied April 2024