TRAC
About TRAC
TRAC Pricing
Starting price:
$1,500.00 per year
Free trial:
Available
Free version:
Available
Most Helpful Reviews for TRAC
1 - 5 of 30 Reviews
Joe
Financial Services, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
FFB Review
Very good experience. Helps simplify and manage multiple aspects of my role in the bank.
PROSManagement of ISP is very easy in Trac. Vendor Management is a very large and can be complex project. Trac makes it easy to manage, and present to Examiners and Auditors.
CONSUsed to be slow, but that has been resolved. No real complaints, the software has really matured into a good product.
Vendor Response
We are so excited to hear how TRAC is assisting you with vendor management and also helping you to manage your ISP in general! Equally good to hear the performance issues are cleared up for you. Our development team has worked hard to improve performance and mature the product. It is great feedback to pass along to our internal team. We appreciate you and value your business with us! The SBS CyberSecurity Team
Replied March 2024
Allen
Banking, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Having SBS CyberSecurity's TRAC system makes my job MUCH easier!
Overall, I have saved HOURS of time utilizing TRAC. It allows us to manage our contracts and risk audits so much easier and do more than what the regulators are requiring. This enables us to keep our ducks in a row much easier.
PROSThe useability of TRAC makes my life so much easier. Before choosing TRAC, I tested multiple solutions ranging from cheap to super expensive. Those systems tested were decent, but TRAC was designed in my opinion with the end user in mind. I feel if I would sit down and design a system today, this is how I would have designed it. Since their company also does outside security audits for financial instructions, I feel it keeps TRAC current with what regulators are requiring.
CONSI understand why they offer separate TRAC modules, but I wish they offered better pricing for existing customers. Even better if I use them for my 3rd party security IT audits, it would be nice to be able to purchase TRAC inclusive package for a discounted flat fee.
Reason for choosing TRAC
There are several reasons we chose TRAC over the alternative. We've utilized SBS CyberSecurity for the past 3-4 years for our 3rd party IT Audits. They have done a tremendous job each and every time. They stay on the cutting edge of IT and Security and every single person I've ever spoken with is so nice and helpful. We thought that since they do stay on the cutting edge of what's happening, they would evolve their TRAC product as regulation changes keep it current and functional. They were also the only one to check everything we had on our list of requirements for the TRAC like products we tested.
Vendor Response
Thank you for your kind words! We're grateful you are pleased with TRAC and our service offerings! Our SBS Team is committed to excellence, and hearing how much time this saves you is very appreciated and helps us to know the time and effort the team puts into staying current is of value! We also appreciate your transparency about our pricing and the inclusive package suggestion. We will pass this on to the appropriate team members for consideration. Best, The SBS CyberSecurity Team
Replied September 2023
James
Banking, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2023
End user viewpoint
It gets the job done for my needs.
PROSSolves most of my compliance needs with regulators for vendor management, IT risk assessment. I do not use the other modules as we have other products.
CONSLike all vendors, there are flaws and annoying issues that should be resolved. SBSCyber does resolve most items provided to support. There is an active development in the product(s) and an end user group that meets annually.
Trevor
Banking, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
SBS Makes Bank Compliance Easier
Overall, we are very happy with TRAC and we've had no issues.
PROSOne stop shop for managing a bank's InfoSec program.
CONSThere's really no major issues. Only wish list items we have is SSO and an option for one login for multiple institutions (helps with holding companies or MSP)
Vendor Response
Thank you so much for your review. Glad to hear we are a one-stop shop for your bank's information security program! SSO functionality is on our roadmap and is actively being worked on now and we are hoping to release this functionality in the first half of 2024. We will reach out to you for a training on the holding companies feature. That feature, pretty new, already exists so happy to help there. Best regards, The SBS CyberSecurity Team
Replied January 2024
Michael
Banking, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Trac Review
TRAC provides easy to use and up to date tools to help automate and assist an organization in the implementation of their information security program.
PROSTRAC's IT Assets, Vendor, and Business Continuity modules provide a straightforward and consistent method to conduct risk assessments for these activities plus it generates reports and review schedules. You can easily document references and add notes to each item in the modules. The Information Security Program (ISP) module is a customizable tool that generates polices and maintains a review schedule.
CONSI would like to see more customization options for the vendor management module, especially for vendor selection. Vendors provide diverse products and services to banks. Some vendors do not provide services or products that apply to a strict safe guarding regulatory approach to vetting or managing a vendor. For non-bank transaction centric vendors, banks still have needs to manage these vendors which TRAC is capable of handling.
Reason for choosing TRAC
Cost and ease of use along with the feature of the Action Tracking module.