iGUIDE
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Most Helpful Reviews for iGUIDE
1 - 5 of 27 Reviews
Mike
Real Estate, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
Great product and great team.
I say the overall experience has been great. When I had questions they answered in a timely manner. Cant really complain. I am still learning the software and hardware but so far so good.
PROSEase of use. Great customer service. Good pricing compared to the competitors.
CONSSome of the tutorials are out of date and confusing. The portal can be made a little better.
Reason for choosing iGUIDE
Price and seems like a easier product to use.
Marshall
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
iGuide for the win
Fabulous
PROSI was a very early Adopter of a competitors product. After realizing that the customer service was terrible I sold that product. Soon after I found iGuide and took the plunge. I haven’t looked back and I believe I have the best 3-D tours on my MLS. The ease of use is good but what really set says company part is their continual updates and education.
CONSNot much. Quite honestly every time I use the camera I’m surprised by how intuitive the software is. They are also rolling out updates on a regular basis that have made the camera and software incredibly easy to use
Reasons for switching to iGUIDE
The competitors customer service was incredibly poor. Anytime I spoke to them they were condescending. This system was really not user-friendly for marketing either.
Bruce
Photography, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2021
Working Experience
Too early at this time. Response time by Drafting team preparing the IGuide has been excellent .
PROSSomewhat easy to integrate on a Mac and Windows 10 platform.
CONSSurvey software difficult to place scans into position and control keys somewhat cumbersome.
Reason for choosing iGUIDE
No operator in Chatham. I am now the only one in this district.
Paul
Real Estate, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Matterport Killer?
Excellent, after nearly a month of reviews and research the layout and pricing of iGuide just sat well with us, there were cheaper options but everything about Planitar and iGuide was exciting for us.
PROSThe speed of capture is essential for a busy diary and the single scan time is perfect. The side by side floorplan navigation as you move through the entire scan is perfect for our marketing. The addition of negotiator banner is always helpful with social media accounts
CONSIts not a con but the image quality is slightly less crisp than expected but still top tier system for the housing industry
Reason for choosing iGUIDE
The Lidar and end tour looked better and will be of use in the future for developments
Reasons for switching to iGUIDE
We wanted something to help with property developers and brand new builds as well as older properties. The addition of Lidar will also be beneficial for builders and architects.
Ben
Photography, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
The BEST virtual tour ecosystem on the market
I'm new to the system, but so far the onboarding has been fairly simple and the support has been fantastic. Proud to have a Canadian company offering such a fine product.
PROSNo monthly fees; free floorplans; very fast capture compared to other systems; great customer support; consistent updates to tech & back end.
CONSImage resolution is not as high as other offerings; not a true "3D" output.
Reasons for switching to iGUIDE
Customer requested the iGuide system and refused to use Matterport; monthly fees; long-term vision for the company