About B2B Wave

B2B Wave is a B2B eCommerce solution designed for wholesale distributors, manufacturers, and dropshipping suppliers. The cloud-based platform allows you to accept orders and reorders, create an online product catalog, add multiple price lists, manage customers, and sync your accounting and inventory systems. You can also use Zapier to integrate with 2000+ tools, as well as build custom integrations using their full-fledged API.

B2B Wave provides both suppliers and customers a user-friendly experience, and a fast rollout and onboarding procedure means your B2B online store can be up and running in less than 24 hours. Customer data is safely stored in an ISO and SOC II-certified datacenter with 24/7 monitoring and kept secure with monthly audits ...


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17 Reviews of B2B Wave

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(17)

17

4 stars

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0

3 stars

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2 stars

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1 stars

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Likelihood to Recommend

Not likely

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Showing 1 - 5 of 17 results

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2018

Ordering Portal

Looking for the right software is daunting and making the wrong choice can be detrimental to your business. We spent over a year testing ordering portal software. B2B Wave was the right decision and has added tremendous value to our business and to our customers. We were looking for an ordering portal which could integrate with our stock management and accounting software. This was easily achieved due to B2B Wave having an outstanding API, support and a clear understanding of our business. The value B2B Wave has added to our business in the past 6 months is unbelievable and I highly recommend them. Thank you for making such great software and keep up the good work.

Pros

Easy to use Good API Great Support Fast!

Cons

Nothing to add here. Everything challenge we have put to B2B Wave has been resolved.

March 2019

Ruth from Amba Marketing (UK) Limited

Company Size: 2-10 employees

Industry: Wholesale

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Spot On

Without a doubt we are helping B2B Wave to evole this platform as other users are. They are very responsive and supportive which I can only commend to anyone considering using B2B Wave. The help desk is exceptional and very patient with good clear explanations on how to use an area or expand what we can do with an area. Their help provides an on going training and understanding of what the system can do to help our business grow. And all this promptly and with a smile!

Pros

As a smaller specialist distributor we found the ease of use and efficiency of up loading products to be spot on. Using B2B Wave allows us to create a very professional presentation for our retail customers and consumers alike. The B2B section is very easy for our retailers to use and ticks every box we were looking for: real time updated stock levels, easy ordering for the retailer, ability to advise the retailer that carraige will be charged where appropriate, ability for us to add stock to retailer orders on their behave and a suberb serach engine for example

Cons

There are some extra sections that we would like on this system but thats not been an issue to date - as we've asked B2B Wave can we do 'xyz' they have found solutions or created solutions for us.

January 2018

Michael from Teddee & Co

Company Size: 2-10 employees

Industry: Wholesale

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2018

This has to be one of the best systems on the market and it's simple and easy to set up and use.

Without B2B Wave I wouldnt have an online business. My customers can purchase my products 24/7 and pay instantly as well as having full control over how and when their products are dispatched. Set up an API to connect B2B Wave to warehousing and delivery to make one perfect ly connected system.

Pros

Wholesale e-commerce sales are simple and easy to achieve and my customers love its accessibility and find it great to use. Multiple price lists in different currencies are easy to set up and each product can have as much or as little details as required. Attached payment gateway (WorldPay or PayPal) are perfect for growth of online sales. The system has loads of little addons that make this system perfect for any business looking to wholesale online from 1 to 1000+ products. Having used other more expensive systems like TradeGecko this is without a doubt the best system I have used in a long time. Customer support is great and it's the first time any company has acted on suggestions made by their customers. The system continues to grow and just gets better.

Cons

Missing a few integrations like CRM, MailChimp & multiple warehouse options. Have yet to find anything wrong with the system.

Response from B2B Wave

Replied February 2018

Thank you so much for your kind words. We deeply value our customer feedback¿ we are already working on some new exciting features that will enhance your experience with our software. We are looking forward to helping your flourish and grow more!

September 2020

MELANIE from Sweet Designs Chocolatier

Company Size: 11-50 employees

Industry: Consumer Goods

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

Great product; great support

We chose B2B Wave after an extensive search. We needed a system that would allow us to place orders for those customers who are used to that level of personalized service and that would allow other customers to be more self-sufficient. B2B had most of the features we were looking for. The sales and support teams were terrific at helping us understand what B2B could and could not do and at adding some custom functions for us. The product is relatively intuitive to set up and use; the integration with QuickBooks worked seamlessly. The support has been superb. [SENSITIVE CONTENT HIDDEN], [SENSITIVE CONTENT HIDDEN] and the team answered questions clearly and honestly during the decision-making process and have been there every step of the way through set up and early use. We are very comfortable recommending B2B Wave - especially to other small businesses that don’t have the time or internal IT support for complex set ups. B2B was enormously helpful in lightening the load on the tech side of our business.

Pros

Ease of set up Honest information and really strong support

Cons

Some of the functionality doesn't match our business requirements but our business is quirky and the support team is helping

Reasons for Choosing B2B Wave

B2B Wave had most of the functionality we were looking for. The account rep listened to our needs and was honest about what the system could and could not do.

Reasons for Switching to B2B Wave

The previous product misrepresented their functionality

July 2017

Ryan from Trade Shutters

Company Size: 51-200 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

Without B2B Wave we wouldn't be where we are now. We've increased our monthly turn over by 1200%!

The team is always very goof at B2B Wave. I don't even have to report a bug to them, the minute something goes wrong they are notified immediately and working on it straight away. It does everything you need plus more!

Pros

Easy to Use! Extremely Versatile! Super Fast! Fantastic Support! Cheap Monthly Price! Cant be beaten!

Response from B2B Wave

Replied July 2017

Thank you very much Ryan! It's been a pleasure working with you. Remaining flexible for accommodating our customers needs, has been a priority for us from day one. We look forward to helping grow even more.