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Most Helpful Reviews for CloudBlue
1 - 5 of 20 Reviews
Sasa
Verified reviewer
Computer Software, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2021
The most feature-rich Cloud Commerce platform on the market
Our experience with CloudBlue dates back to the product's early versions, and we have had the benefit of following the platform's development and enhancements as well as growing with the CloudBlue ecosystem. For the past 8 years, we have been assisting CloudBlue customers in accelerating GTM and achieving a faster ROI through our partnership with CloudBlue.
PROSAs a system integrator, our company has been dealing with various cloud commerce platforms and marketplaces. Across the market, CloudBlue, with both Connect and Commerce products, represents one of the most mature platforms out there. Feature wise, the most versatile platform for selling and distribution of cloud services, providing all features needed by the service providers.
CONSWith high level of features, onboarding and learning period is longsome, which can be a challenge for companies that are starting to use CloudBlue. On the other hand CloudBlue Connect provides a subset of the Commerce features with emphasis on the simple integration and flexibility for adoption by the service providers, distributers and vendors.
Reason for choosing CloudBlue
Mostly due to the feature set. Also with this level of complexity and our experience with the platform, we are in a position to help more and provide additional value to telecoms, cloud service providers, managed service providers and distributors using this platform.
Cristina
Telecommunications, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2021
Cloudblue in Telefonica
Cloudblue platform allows our company to sell customers a portfolio of cloud, cybersecurity and IoT products in 9 countries in Europe and America. It reduces the complexity of managing different vendor provisioning interfaces, CRM and billing systems.
PROSThe features I value most of the product are: - Ease to integrate new products - Flexibility in configuring business models - Multitenant capability, one global catalog that can be customized for operator, segment or reseller - Open interface that allows to integrate with legacy billing and CRM systems
CONS- Catalog and prices are not easy to configure and it is a very manual task - There is no multicurrency support yet
Reasons for switching to CloudBlue
The previous product was not flexible enough to support the business growth that was required
Magda
Computer Software, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2021
cloudblue review
supports various functionalities, coverring multiple use cases
CONSoften technical issues and difficulties in onboarding new products
Ben
Business Supplies and Equipment, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2021
CloudBlue 10 Year Review
we have been working with CloudBlue for 10 year now. we could not get to where we are today if not with a platform that combines all of the following features: 1. Billing system. 2. Provision system. 3. Subscription managment. The platform give the providers the option of giving the costumer a CP a manage is whole IT . We also provide ISP service via the system and managed 10s of thousends of costumers with ease.
CONSEvery change of the platform is not smooth and some of the new APIs is having trouble. Feature request is long and sometimes there is no solution. Dong give the option to change the CP and the Marketplace beyond what is provided.
Rik
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
5
Reviewed October 2021
CloudBlue for Cloud Distribution
Overall we are very happy with the platform. The customer facing features are really good and it helps us to simplify the customer experience from purchasing licences to managing billing.
PROSThe platform provides a great interface for our customers to be able to buy software licences, manage customers and view their invoices. The design is clean and intuitive so new users are able to get up to speed quickly with limited training from us.
CONSThe back end of the platform is less easy to use which can make administration difficult. This particularly impacts the deployment of new vendors to the marketplace as there are many steps which need to be followed which aren't always logical.
Reason for choosing CloudBlue
Support team and track record of the CloudBlue platform.