About DelivApp

DelivApp is an on-demand delivery management software designed to help restaurants, delivery companies, and dark kitchens handle delivery logistics from a single platform. Key features include route history, dispatch management, live driver tracking, route optimization, territory management, two-way communication, and order management.

Teams using DelivApp can process and distribute orders, receive alerts and track couriers in real-time. The application enables organizations to monitor the pulse of businesses on an hourly, daily, and monthly basis and receive detailed reports to gain insights into business performance. Additionally, it allows customers to track order status, view courier movements, and leave feedback.

DelivApp helps delivery partners m...


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6 Reviews of DelivApp

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(4)

4

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 6 of 6 results

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August 2021

Asaf from FullGaz

Verified Reviewer

Company Size: 201-500 employees

Industry: Logistics and Supply Chain

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

It's a mission-critical software for our business

great

Pros

We are a delivery company for restaurants and we handle about 100k deliveries per month using DelivApp, and we usually have more than 70 couriers on shift on a daily basis. We've grown to these volumes using this software and I like most that the system works well regardless of the volumes. Dispatcher portal is very fast and automation is good, the new version of the courier app received a very good feedback from our guys. For several years, we'd been using only logistics module, but we are now rolling out our marketplace, which we setup on DelivApp. The overall experience was also great, I worked on the menus with restaurants and we managed to get more than 100 businesses onboard very quick.

Cons

In the beginning, we had some challenges with the courier app, but they were resolved in the new version. At times there are minor bugs but they get resolved quickly.

Response from DelivApp

Replied August 2021

Thanks so much for the elaborate review! We value all the feedback that helps us improve the product, and appreciate your trust. We are happy to support your growth going forward!

November 2020

Nadav from S.h.i.r franco

Company Size: 51-200 employees

Industry: Restaurants

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

magnificent product

Simplified our logistics and payroll, cutting down the costs Before DelivApp, we had very complex logistics operations and complicated staff management processes, when a simple task of understanding which courier should receive how much was extremely labor-intense. Once we started working with DelivApp, we were able to streamline all the logistic processes as well as the payroll and compensation management, and when we did that, we gained a sense of control and much better visibility into what is going on, we saw an opportunity to optimize our expenses. We are now running very efficient and lean operations and we calculate our courier compensations literally in one click. Franco restaurant, Nadav K, the owner

Pros

Not only is manpower saved Even the existing workforce does not need to be skilled The software does everything for you

Cons

No cons It sound that everything is perfect And no flawes But it really is in the macro Just insignificant things

Response from DelivApp

Replied December 2020

Thank you, Nadav! Weare happy to serve you!

December 2020

Barak from Self Employed

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

December 2020

The real game changer for the courier and delivery management

Pros

This SW helped us in many ways in regards to delivery management. The most straightforward outcome was during rush hours. Especially when we were running 1+1 (buy one - get one for free) campaign. The campaign itself was working like a charm - we were getting tons of orders, but operation wise it was a nightmare: lost orders, angry customers, non-stop "where is my order" calls. At the end of the day we were hardly see any actual income from these few hours due to all compensations and canceled orders. It all changed at once when we started to use DelivApp. It helped us to create well organized delivery routine, eliminate delayed and late orders. Our customers satisfaction changed 180 degree.

Cons

Well, as with any new solution, it takes you some time to get used to it and change your existing routine (even though it was very inefficient). But the DelivApp team was with us during the whole process so after all it was quite painless

Response from DelivApp

Replied December 2020

Thank you for sharing, Barak! Decreasing the number of "where-is-my-order" is one of our favorite impacts!

September 2021

Urda from Smartioo

Company Size: 201-500 employees

Industry: Hospitality

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Professionalism and promptness I recommend !!!

Pros

I can't say that I like something specific because I liked something exactly as much as I liked the communication between Supplier and Customer, everything is solved in a short time and without problems!

Cons

I don't like that there are no notifications when an order enters the dispatcher but I was assured that this problem will be solved. I don't like that there is no mobile application for dispatching,

Reasons for Switching to DelivApp

because there was no restaurant portal

Response from DelivApp

Replied September 2021

Thank you so much for the kind words! We are happy to have you as a customer now that you've completed the trial and look forward to helping you grow!

May 2021

Nicolette from Discover Thabazimbi

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2021

Value for money product with great support

The fact that DelivApp is a business to business orientated software was exactly what we needed. They were very responsive and open with information from the get go. I do not have a tech background but I did find their software easy to implement. Those times that I did get stuck one of their team were always on hand to help out.

Pros

1. Very cost effective compared to other software 2. Very responsive team 3. Easy to implement 4. Really good support.

Cons

We did have to tweak and add a few features to suit our specific needs - but saying that the DelivApp team were open for suggestions and were very responsive to the challenges our unique situation brought.

Response from DelivApp

Replied May 2021

Thank you very much for your cooperation, feedback, and for providing us an opportunity to improve the system! Wishing you all the good luck going forward!

September 2021

Thomas from IT Unternehmen

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2021

ninjas.jetzt

Pros

pretty easy to operate, support is really quick DelivApp is also doing changes only for our needs

Cons

Does not fit 100% for all our needs, but they are pretty unique.

Reasons for Switching to DelivApp

Delivapp is working much better