Backup Radar

RATING:

4.3

(6)
Overview

About Backup Radar

Backup Radar provides an end-to-end solution for backup monitoring, reporting, and compliance. With intelligent automation, this software can help businesses reduce the risk of data loss, drive process efficiency, and achieve greater visibility across all backup platforms. With this solution, businesses can identify missed or failed backups in real-time. It can integrate with many MSP platforms including PSA, RMM, and other productivity tools. Integration features include: Uncover hung backup jobs with no-results views Monitor backups with customizable dashboards and views in the Backup Radar portal Group, auto-append, and auto-close tickets so you only get notified with actionable data Compliance reports for regulated clients Weekly and monthly reporting to see trend...

Backup Radar Pricing

Discount available for annual plans. No long term commitments, cancel any time. Pricing based on server count.

Starting price: 

$129.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Backup Radar Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

5

Most Helpful Reviews for Backup Radar

6 Reviews

Chris

Computer Networking, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Backup Radar Review

Backups are critical to any MSP. Backup Radar gives me piece of mind backups are running and are monitored.

PROS

The time it saves checking backup results. Also it helps us not miss anything.

CONS

I havn't run into anything their support hasn't been able to resolve quickly.

User Profile

James

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2021

Took us to next-level reactive monitoring

Overall, this solution is amazing and has transformed our backup monitoring process!

PROS

This software was able to support our wide array of backup software programs and provide a single pane of glass and also a single point of entry for our ticketing system. Support was also able and willing to create custom parsing rules as we needed them on rare occasion.

CONS

Maintenance outages have been a bit too frequent in my opinion. When the parsing or mail server is down, even missing one day, it results in a slew of false positive "No results" which we have to manually cleanup. Support can be a bit slow. Also, it appears custom parsing rules apply to all tenants, so this can result in slow build times. I would prefer being able to create the custom parsing rules ourselves and for our own tenant.

User Profile

Laura

Verified reviewer

Non-Profit Organization Management, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

4

Reviewed April 2020

Useful

Overall pretty good!

PROS

Very useful to have and very responsive

CONS

Difficult to use initially but got used to it after a while

User Profile

Vipin

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Backup Radar : Your one stop solution for all backups

Our overall experience with Backup Radar is good as it manages all backup-related issues & provides us with a reliable solution.

PROS

We are using Backup radar for the past couple of years & the most liked thing about this it's easy to integrate & configure & helps us maintain data security & availability. We have integrated our cloud environment & on-prem environment devices as well & it helps us to backup automatically at desired scheduled time. It also provides frequently unsuccessful backup details & root causes for the same as well.

CONS

As far as we are using the only issue we get some time we the report & analysis feature as it does not provide a custom detail format.

Joel

Information Technology and Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Game-changer. This software revolutionalized our BCDR monitoring.

Thanks for doing a great job, guys.

PROS

Single pane of glass to monitor .. Massive uptick in productivity and accuracy of data.

CONS

Can't really think of much here, great experience all around.

Joshua

Construction, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Useful tool for monitoring backups

PROS

Really useful visibility of backup results and confidence in process Good support available

CONS

No cons so far! Very positive overall experience would recommend

6 Reviews