x360Recover

RATING:

4.8

(14)

About x360Recover

x360Recover is a business continuity and disaster recovery solution for managed services providers (MSPs) and small businesses. x360Recover assists businesses with cloud-based disaster recovery through a solution that provides failover and failback of servers, virtual machines (VMs), physical desktops, Exchange servers and SQL databases. Additionally, it supports multiple physical and virtual workloads, including applications hosted on Microsoft Hyper-V, VMware ESX/ESXi, Citrix XenServer and cloud services such as Microsoft Azure. x360Recover's pricing is available on request and support is extended via phone, documentation and other online measures.

x360Recover Pricing

Contact Axcient for pricing details.

Free trial: 

Available

Free version: 

Not Available

x360Recover create new clients

x360Recover Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for x360Recover

1 - 5 of 14 Reviews

Andy

Computer & Network Security, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Replibit - Flexible, Simple, and Affordable

PROS

The Global Management Portal is very granular, and the level of detail that is available is extremely useful. The simplicity behind all of the recovery options is fantastic, minimal learning curve for our engineers. The Axcient Replibit platform is extremely flexible, to accommodate to our service offerings. It allows us to replicate data to Axcient vaults, our own off-site vault, or both for added redundancy. The platform also integrates with our RMM/PSA tool Connectwise Manage / Automate very well, and easily

CONS

The need to use multiple service portals - billing/licensing, and Management

Reason for choosing x360Recover

More of a Turn-Key Solution, and more aggressive pricing

Reasons for switching to x360Recover

Axcient Customer Service is beyond superior by comparison to Datto. Axcient is strictly focused on backup, and disaster recovery like Datto used to be. Now that Datto has backup, BDR, a RMM platform, Power Supply Products, Networking equipment they seemed to have lost touch.

Chris

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Great backup system as long as you have good bandwidth

PROS

It’s pretty simple to set up and has the disaster recovery features you want. Does local and cloud backup. It’s secure.

CONS

I wish there was a way to exclude files and folders from backups to save data. It backs up entire volumes.

Reasons for switching to x360Recover

Intronis wasn’t adding anything new. The staff didn’t ever seem confident to back up domain controllers. It was very slow on the management end.

Sean

Computer Networking, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Replibit > Shadowprotect

As an MSP, we were partnered with EFolder utilizing their BDR Appliances w/ Shadowprotect. Shadowprotect, while a good software, had functional issues with chain management. Replibit has a chainless backup system. It also does not rely on Windows operating system for storage or use, meaning it is more secure by default. Having backup and disaster recovery options utilizing a different OS makes sense for most security conscious business and technology partners.

PROS

Ease of management / verification. Quick recovery time / restores.

CONS

Lack of multi-user management. Lack of MFA / DFA options.

Reasons for switching to x360Recover

Chainless technology Security options.

Jonathan

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2019

Best BCDR Option for MSPs

10/10, I recommend replibit to anyone in IT.

PROS

Support can be reached via email or a web interface, and always respond quickly. Critical Tickets get on-call techs to you within minutes, BEST CUSTOMER SERVICE AROUND. Connectwise Integration, cloud redundancy, & unchained backups! Easy to setup, configure, and use, with a lot of options I wouldn't have considered when I first took over the backup management at our office. The most recent updated have added several great and extremely useful features, and the reliability is OUT OF THIS WORLD.

CONS

Inability to use hardware raid controllers was surprising. Other than that, none.

Reason for choosing x360Recover

We used several other services prior to replibit, and found all of them lacking in features or price-to-value with lower.

Harley

Information Technology and Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Great Things from Replibit

I work for an MSP who has had to deal with clients not backing up their data. It is catastrophic to their businesses. There isn't a lot one can do after losing every bit of data a company has for financials, client files, research & development, projects, etc. Replibit has helped me convey the importance of backups with multiple redundancy coupled with fair price and peace of mind.

PROS

I really enjoy the ease of use with replibit and the fact that you can bring your own device.

CONS

There was't anything I didn't like. The software is easy to use, Axcient provided us with the proper training, the devices are easy to set up.

Reasons for switching to x360Recover

Barracuda is... expensive and we had to use their device, which is a very expensive piece of equipment. Replibit allows us to utilize our own devices, or use their's, which are reasonably priced and I love Axcient's Cloud.