Trusek
About Trusek
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Most Helpful Reviews for Trusek
4 Reviews
olga
Banking, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Trusek review
Good
PROSClient support and the time of the response of support team
CONSVolumes of the data has certain limitations
Vendor Response
Thank you Olga for your comments. The data capacity is being addressed and you will shortly see a big improvement.
Replied February 2023
Laraib
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
User friendly system
The software is designed to help with banking solutions, One of the things that stands out about Trusek is easy to use. The interface is well-designed and streamlined, making it simple to navigate even for new users.
CONSOne issue I encountered while using the software system was occasional lag in the integration of different components, leading to delays in syncing sensitive data. While the overall performance of the system was generally good, these delays were problematic in situations where real-time data syncing was critical.
Vendor Response
Thank you Laraib for your comments. Unfortunately we are not in control of the response times of the companies we are integrated with. We are constantly monitoring to see where we can improve our responses.
Replied February 2023
Nikita
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2023
Overall all are great )
Overall, I'm very satisfied with Trusek's service, of course everything can always be done better, but as a developer I really appreciate the quick response from [sensitive content hidden] and the main set that I also practice "keep it simple" )
PROS1. I like that Trusek is very flexible and we always can figure out something with [sensitive content hidden].2. Simplicity. Very important point. I like, that there is no overengineering.3. Always open to updates and improvements
CONS1. Error codes and message - in opinion there can be more readable and understandable messages2. Documentation (especially API) - I know that Trusek already have some docs, but in my opinion it is very difficult to read. I prefer less text, more examples with req/response. (swagger or postman etc)3. Perfomance - less recently, but now and then we overloading Trusek, so I would recommend to think about it. Mby incrase the servers or think about DB refactoring etc
Vendor Response
Thank you Mikita for your comments. We will take on board your feedback.
Replied February 2023
Kristine
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Trusek review
General ledger is accurate like swiss watches. Performs its function flawlessly.
CONSEndpoints work on big period or with simultaneous requests can interrupt the Trusek work. Important to have request queue or prioritization.
Vendor Response
Thank you Kristina. We are working on the capacity for handling data and you will see an improvement in this area.
Replied February 2023