Commercient SYNC

RATING:

4.8

Overview

About Commercient SYNC

Commercient can integrate your CRM with over 110 ERPs, either one way or bidirectionally, which gives your teams and customers the chance to talk more strategically with one another. The platform uses a pre-built solution to connect your data, without the need for mapping, scripting, ETL, or servers. Compared to months of work, the SYNC solution provides a streamlined integration that takes 4 to 6 weeks on average. Furthermore, SYNC is a customizable solution that can synchronize your data every hour, once a day, or in real-time, depending on your business needs. Commercient helps give you a 360-degree view of sales, customers, and marketing by eliminating data silos.

Awards and Recognition

FrontRunner 2023

Commercient SYNC Pricing

Starting at $7 per user(s) per month. Visit our site for more details.

Starting price:

$5.00 per month

Free trial:

Not Available

Free version:

Not Available

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Commercient SYNC Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Commercient SYNC

1 - 5 of 98 Reviews

Read All 98 Reviews

Billy

Verified reviewer

Warehousing, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed September 2023

Commercient Gets the Job Done

PROS

This app does what it needs to do. We sync our data between sage 100 and Salesforce. We have been up and running for a couple years now with minimal issues. The staff is always very friendly and helpful and response time is good. I would recommend this company if you are looking to sync data between salesforce and ERP.

CONS

The initial set up and development took longer than originally planned, and I would prefer the sync to be in real time versus every hour.

Kim

Machinery, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2022

Best syncing software I have used

Great service and support

PROS

makes selling and processing orders easier for our sales team and accounting department

CONS

the system sometimes fails for no reason.

Reasons for switching to Commercient SYNC

Ebridge was terrible, terrible product and even worse support

Chris

Non-Profit Organization Management, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2024

TOOK PAY AND DELIVERED NOTHING

A TOTAL DISASTER .. HEED MY WORDS !!!!!!!!!!!!!!!!

PROS

HAD TO HIRE ANOTHER COMPANY TO TAKE OVER

CONS

We were never provided usable data .. THEY REFUSE TO REFUND US

Reason for choosing Commercient SYNC

THEY ARE PARTNERED WITH SALESFORCE .. I TRUSTED THAT AND GOT BURNED

Scott

Industrial Automation, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed July 2019

Seemless integration of our P21 data to Zoho CRM

Easy to work with and very responsive.

PROS

The integration was fast. Validation of the data transfer was efficient.

CONS

Will have some future work to do in order to join more tables so the data that is transferred is more valuable to the team.

Reasons for switching to Commercient SYNC

We switched our CRM from TDF to Zoho and needed to migrate the Business System data as well.

Vendor Response

Hi Scott, it was a pleasure to integrate your Epicor P21 and Zoho CRM. Feel free to contact us for any upgrades you may require in the future. Thank you for the positive review and your business.

Replied August 2019

Greg

Consumer Goods, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2023

Commercient saved our Sync

We attempted to integrate QuickBooks Enterprise with Salesforce with one of Commercient's competitors and it was a disaster. After months of work, we had to walk away because they could not get the job done.Commercient has a effective and efficient process. We had progress each time we met and when we ran into a snag, they had a solution within a reasonable period of time - usually is a day or two. We are currently running in Phase 1 for a few months mostly to get our Sales team comfortable with using Salesforce.Commecient saved us from walking away from a significant investment.

PROS

The integration with QuickBooks Enterprise is quirky. Commercient's plug and play sync with Salesforce ability allowed us to be up and reviewing data in a number of weeks. There were a couple of challenges, but after they understood what the problem was, where the data was located - they fixed the problem.

CONS

Lots of emails - both directly and through their helpdesk. It would help to only receive one email on an issue or a response

Reasons for switching to Commercient SYNC

The other company failed to successfully sync QuickBooks to Salesforce.

Read All 98 Reviews