The service and people are great!

The ability to see where a team is at, what they are doing and where they are at without needing another meeting.

Missing some project management elements.

I use Rhythm software for hours every day. It allows me to keep track of my priorities and not to feel overwhelmed. It saves me a ton of time by keeping others on my team in the loop. I keep all my email correspondence,pictures,and documents all in one spot. The new search feature is a big improvement thank you!

I use the software track my priorities daily everyday. I average 25 to 30 jobs I review through out the week. The software allows me to keep all the information on a job in one place and reminds me to follow up. We have set up KPI's . We status and review them weely in our Managers weekly meeting. This mangers meeting covers 8 Fixed operations "Service and Parts" departments and 1 RV Rental department. Week in Sync is also a big part of our weekly managers meeting. Our meeting last about an hour and we use Zoom video conferencing.

Quarters don't help us in tracking our priorities or KPI's.

I do see the value of the software and I can understand why we adopted it for our company. However, I don't think it is very user-friendly and does require a lot of trial and error to use. The User Interface also seems outdated to me.

I do like the ability to see the KPI's and goals for my company. I am added to the team that I work under and it's nice to see the goals we have as a team and for that visibility to be available for the rest of the company to see. The Annual Winning Moves and Initiatives are visible for employees to see and this is great to try and help you determine where you fit into this.

I find it confusing to find where to add information and goals for a particular team or individual. It is easy to add your goals to the wrong team. For example, I added a goal for myself as an individual but it ended up being added under the entire company goals. The notifications are not very customizable that you can receive from the software.

The software has been very key to company alignment and we've found the team at Rhythm to be great to work with.

Rhythm software and this process of approaching business strategy helps our company focus our efforts in the most important areas for growth. Rhythm has given our team a common language to use for talking about our strategy. All employees have visibility of areas of focus for the year and quarter and how we are tracking. Transparency for our team is a core value and this software helps us accomplish that for our long-term strategy for growth which I love.

It can take a little getting used to finding what you are looking for at first, but understandable with so many different options of what you can track and view in the software.

Rhythm provides us both a SaaS platform and methodology for us to create, monitor, and take quick action on all of the key priorities of our business along with creating critical alignment across our functional teams.

Rhythm enabled our team to very effectively implement and execute our strategy planning process by uniquely combining software, methodology, and coaching services. We were an early adopter of Rhythm and have achieved 40% growth for the 8 years while growing headcount form 200 to 1,300 during this timeframe. As we grew, the challenge of keeping all functional teams aligned on our quarterly and annual objectives was increasingly difficult and Rhythm was a godsend in terms of allowing us to cascade our key objectives from the executive team all the way down to functional groups.

I really don't have any complaints other they have worked through various pricing programs as they have grown in order to support both mid market and enterprise clients and they have seemed to have solidified a long term model that works well for our business.