SafetyChain
About SafetyChain
Most Helpful Reviews for SafetyChain
1 - 5 of 13 Reviews
Molly
Verified reviewer
Food & Beverages, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Food Safety starts with SafetyChain
SafetyChain has a user interface that is easy to use, but ultimately their Customer Support is top tier! They cater to you as if they were part of your company. The value you get is wonderful.
CONSWhile the interface is simple, there is a learning curve and the time to implement can be lengthy.
Vendor Response
We agree that our Customer Support team is top tier! Thanks for letting the world know too, Molly!
Replied October 2023
Josh
Food Production, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
SafetyChain in the Workplace
I like the ease of use. It’s nice to have a product that is easy to train other employees on how to use. Seeing data real time is important so decisions can quickly me made. SafetyChain is always upgrading and introduction new functions. Customer service is very helpful and responds quickly.
CONSThere isn’t anything negative to say. Overall it’s been a great experience and I look forward to what the future holds.
Reason for choosing SafetyChain
Not only apple based and can use it on the desktop.
Vendor Response
Thanks for the 10/10 review and call out for our Support Team! They're the best!
Replied October 2023
Kayleigh
Food Production, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2022
Useful and continually improving
Complex forms that allow for professional data collection
CONSThis company is relatively new so they are still developing many aspects of their system.
Vendor Response
Thank you for the feedback, Kayleigh.
Replied October 2023
Christopher
Food Production, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Safety Chain was our missing link
We have been able to start keeping track of issues we did not necessarily realize we had. We can now accurately track waste from production, and eliminate the guesswork that comes along with paper records. We have been able to allocate more time to issues that need attention.
PROSThe back end system was very easy to learn. Working with our project manager and support team, I was able to build all of our forms and get our team ready for training in just a few weeks. I was able to create the forms nearly identical to the paper forms we were already using.
CONSThe task scheduler was a little tricky and frustrating at first. Once I became comfortable with it, I was able to schedule sanitation, maintenance, and GMP checks for the rest of the year. Now our team has them available fresh every day.
Reason for choosing SafetyChain
I felt that SafetyChain offered a more in depth platform, and hit on more points of our record keeping procedures.
Vendor Response
Thanks CJ! Death Wish Coffee is a great success story and a wonderful partner. Looking forward to helping your company continue to grow with SafetyChain.
Replied June 2019
Darlene
Food & Beverages, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Collaboration make it work
Very good experience. Safety Chain work with the customer in a timely fashion to solve issues.
PROSAlway willing to fine tune software and add functionality.
CONSNeed to speak a common language when setting up new customers. Visions on functionality do not always match.
Reason for choosing SafetyChain
Seemed to be further along the development path for the quality department needs.
Vendor Response
Hi Darlene - thanks for the positive review. We see all of our customers as collaborators, and wouldn't want it any other way!
Replied July 2022