About Scorecard

Scorecard is a cloud-based key performance indicator (KPI) management solution that enables users to track goals over time and build visual scorecards with a variety of data and business metrics.

Users can create KPI dashboards that include metrics in the form of graphs, strategy maps and other images. The dashboard updates automatically when the metrics change. It also comes with a point-and-click report generator that helps users create spreadsheet style reports and customize them as per their need.

Scorecard provides users with a variety of search options. By viewing underlying data, users can identify underlying problems, analyze metric trends, comment on reports and view other users' comments. Alerts can be set based on priority triggers which ca...


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Supported Operating System(s):

Web browser (OS agnostic)

26 Reviews of Scorecard

Average User Ratings

Overall

4.42 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(14)

14

4 stars

(11)

11

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 26 results

August 2018

Julie from VersAbility Resources

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Individual & Family Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

Mission and Vision Tracking

Monthly tracking of our KPIs has helped assist us in tracking what is important to us. We get together as a team monthly and review our KPIs, discuss barriers to meeting our goals, and problem-solve our way to success. This software allows endless Scorecards within, allowing departments to have their own, as well as our newest creation, a Scorecard developed to track our new Strategic Plan.

Pros

Visual and data tracking for endless measures to ensure we are meeting our mission and vision. Forced us to ask the tough questions when developing the KPIs.

Cons

I am not great with the calculations and setting up the metrics, but that is not the software's issue.

August 2018

Shelly from Novitex Enterprise Solutions

Verified Reviewer

Company Size: 10,000+ employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

August 2018

Spider Strategies Scorecards

Biggest Benefit: -My sites can make intelligent business decisions because the can see right on the screen if they are meeting SLAs - Biggest Benefit - a reduction in the financial credits due to non-compliance issues. - Scoring KPIs help the site determine where adjustments need to me made within production/labor management. Benefit - sites are adjusting their labor pool to incorporate cross-training and new skills for new services. Biggest Benefit - in my opinion - we have been awarded new contracts because of our ability to show accountability and grow the business.

Pros

I love the fact that I can create a template of a scorecard/its reports/dashboards for an organization and then replicate it across its children organizations. This is a HUGE time saver for me. The Briefing Books allow me to create a monthly Briefing Book for my sites. This allows the sites to quickly access the metrics/dashboards/reports in one location and send this information to PowerPoint to prepare for QBRs. I LOVE the fact that I can pull data from outside resources into the KPIs using Connect. This allows me to automate data import and decrease user errors when entering data into the scorecards. BIG WIN there.

Cons

The ONE thing that irks me is the inability to import calculations from Excel like I can when building a scorecard. I usually export the Metric IDs to excel and create the calculations. I then have to manually cut and paste the calculations into the KPI via Builder. It would be nice if I can import calculations.

September 2020

Jack from Sports Industry

Company Size: 1 employee

Industry: Sports

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Customer support

1.0

Functionality

1.0

September 2020

Doesn't Calculate Head to Head Matchups Properly

Terrible; author is obtuse and doesn't listen client concerns.

Pros

Cloud based and easy to find with search engines.

Cons

We had 3 teams tied. The team with the worst record in head-to-head matchups was ranked highest because the system used by the software is wrong. The author tried to explain otherwise, but it's clear he has no common sense and has never played sports.

September 2018

Eleatrice from Army Strategic Management System

Company Size: 11-50 employees

Industry: Defense & Space

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Best Executive Dashboard System I've Used

Scoreboard has helped us get all our data into one place and accessible by a common dashboarding solution that we can then brief live from. It is saving us hundreds of hours of staff time by eliminating the need to create PPTs for all our meetings. We brief directly from Scoreboard for all metric meetings.

Pros

Powerful metric tracking capability Easy to use Quick to implement and start using Visually stunning dashboards Briefings function has eliminated PPT from our organization

Cons

I wish the data connection tool ("Connect") was integrated into Scoreboard and not a separate, stand alone system. This would make it more user friendly and intuitive.

February 2019

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Assessment of Scoreboard KPI Management

Measuring across many lines of effort, and being able to aggregate in different ways.

Pros

Ease of creating dashboards and the drill down capability to the metric level

Cons

Sometimes, the functionality is not the same across the components of the softare