Trakwell

RATING:

4.6

(7)
Overview

About Trakwell

Trakwellai is an advanced solution that utilizes computer vision to track essential foot traffic data. With a focus on retail analytics, Trakwellai offers specific industry-based solutions for furniture, mattress, footwear, appliance, and restaurant businesses. By capturing data through computer vision, Trakwellai provides real-time reporting, seamless follow-up tools, and comprehensive analytics to optimize team performance and improve customer experience. With customizable features and full integration capabilities, Trakwellai allows businesses to tailor the platform to their specific needs and connect it to their existing tech stack.

Trakwell Pricing

Starting price: 

$159.00 

Free trial: 

Not Available

Free version: 

Available

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Trakwell Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Trakwell

7 Reviews

Chelsey

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

My Experiences

PROS

Trakwell helps my company track sales and traffic- reasons why people come through our doors.

CONS

the doorbell! sometimes its startling to open the page and it chimes are you- usually when I least expect it !

Daniel

Furniture, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2024

Trackwell for Furniture Stores

PROS

Trackwell provides an easy to use "door count", with ability to link client photo with contact information.

CONS

Trackwell does not function as a full fledged CRM, linking sales system with in the moment updates.

Brendan

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Absolutely Amazing for Following Up!

PROS

The Action Calendar and Contact Manager are my main tools for following up with potential buyers. It makes it so easy to call, text, or email, and schedule how you will interact with the customers.

CONS

Slightly glitchy Floorboard screen when it gets really busy,

Susan

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Critical Platform for our Business

Team at trackwell are very quick to respond when we have questions or need changes. Very easy to do business with.

PROS

Up to date doorcount tracking, sales data and so much more. Love the reporting features!

CONS

Camera exclusions could be tweaked for better performance

Peter

Retail, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed May 2024

Good product

PROS

The reports are great! They help us count traffic to make business decisions.

CONS

The site is sometimes slow and it can take several minutes to download a report.

Alex

Building Materials, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2024

5 star customer tracking software

Great 5/5. I like the way data/users collaborate within trakwell.

PROS

The ability to use CRM and customer tracking all in one.

CONS

The up system has flaws, but no system is perfect.

Marianne

Retail, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2024

Review door counts

I am enjoying using doorcounts-trackwell

PROS

Ease of use and portability. Ie web based system

CONS

There is nothing I don’t like about trackwell

7 Reviews