Workfacta

RATING:

4.3

(6)
Overview

About Workfacta

Workfacta is a cloud-based business management software that delivers results for management teams. Workfacta allows users to create specific, measurable goals and targets for their business. It enables users to track progress through built-in analytics and reporting. It offers a place for teams to share updates, have discussions, and assign follow-up actions. It also provides a structured meeting workflow to keep teams on track to meet targets. Workfacta is simple to set up and deploy. It is a software-as-a-service (SaaS) solution, so no technical expertise is required. Support is available to help users get started. Workfacta aims to give businesses an easy-to-use yet robust tool for managing operations, collaborating, and driving growth.

Workfacta Pricing

Price per month/user (exc. GST)

Starting price: 

A$15.00 per month

Free trial: 

Not Available

Free version: 

Available

Dashboard with widgets: see your action lists, your metrics, how you are progressing towards your goals in one workspace
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Workfacta Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for Workfacta

6 Reviews

Haydn

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

A platform just for Leadership Teams

It was refreshing to see a platform solely dedicated to the high-level growth and operations of a business. I have seen firsthand large companies with dozens of integrated I.T. systems deployed, and yet the Executive Leadership Team have resigned themselves to run their own weekly meeting on a spreadsheet! WorkFACTA is a small investment in the most important area of your business.

PROS

WorkFACTA is uncluttered and doesn't try to be or do everything. It keeps a focus on the critical high-level metrics for any Leadership Team - Goals, Opportunities, Challenges - and ties everything back to an Action and a Timeframe to drive accountability. It greatly assists in our weekly meetings and helps us in working 'on' the business. Prior to this, it was very easy to lose that important time getting dragged into the day to day issues; this platform doesn't allow that to happen, and keeps everyone disciplined.

CONS

Some sorting and filtering options could be slightly improved for user experience but these are continually being refined I have noticed.

Jevon

Professional Training & Coaching, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Workfacta Business Management Transformed

The entire journey that I have had with the Workfacta team and the product itself has been nothing short of amazing. The full onboarding that occurs with the platform is a refreshing approach and sets the Workfacta platform apart from the competition. I believe every organisation, regardless of size would benefit from the use of Workfacta.

PROS

The Workfacta platform is an amazing tool that helps any organisation in business efficiency. The platform allows any team within a business to keep track of all opportunities, challenges, and action items and ensures that nothing is dropped. In addition to this, it will allow you to tie all of those activities to annual goals and quarterly targets.

CONS

The only issue that I can raise is one which is not a fault of the program, but the building of the discipline in the use of Workfacta. I call it the Workfacta muscle. Some members within an organisation will quickly build that muscle and continue to use it, whilst others need more prompting to do so. It is part of the journey in the implementation of Workfacta in every organisation.

Adrian

Mechanical or Industrial Engineering, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2022

A Great Goal Setting and Monitoring Tool

PROS

Management teams are most effective when core objectives are shared and progress towards them transparent. Workfacta is the best tool I have found for collaborative goal setting and monitoring in a team environment

CONS

Would be greatly improved through an API to automatically populate the "numbers"

Angus

Marketing and Advertising, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed January 2024

No response from Customer Support for 3 weeks

PROS

The ability to track our goals (OKR's) on Workfacta

CONS

lack of flexibility on start times and deleting meetings

Greg

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Workfacta Product Review

Our overall experience with Workfacta has been wonderful. The journey from baptism to becoming a Workfacta champion has been a very enriching experience. The tool is such a powerful platform that will transform any organisation to become more effective and efficient.

PROS

The product has two main strengths that drew us to Workfacta. Firstly, the product encompasses an onboarding process that has all users in the room led by a Workfacta representative. This means that all facets of the tool are explained, questions can be asked, and we can even have a practice meeting to have a go at the product. Secondly, once the onboarding is complete, the use of the software is incredibly easy. If there are any questions, there is a very thorough self-help centre, and you can contact a Workfacta rep who will happily attend to your query.

CONS

The system does not integrate with any other software/platform. This would be tricky given that every organisation uses different software/platforms for their everyday use, but if there was a wish list this would be on it.

Reason for choosing Workfacta

The ease of use, the availability of the robust self-help centre, the accessibility to a Workfacta representative and the thorough onboarding for the organisation make the Workfacta product a cut above the rest.

Ben

Food Production, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Workfacta review

The training to kick us off was good. We have been updated along the journey. Our overall experience has has been very good.

PROS

The Workfacta has simple software to use to keep your Team, Activates and Strategic direction on path.

CONS

Our business was one of the first users of the software. There were some glitches along the way. To Workfactas credit there were ironed then out. The program has continually got better. If you buy anything like this and the company is listening to its customers you are on a winner.

6 Reviews