Firefox

RATING:

4.4

(462)

About Firefox

Firefox is a secure browser that puts user privacy first. With built-in privacy controls such as cookie blocking, cryptomining blocking, and fingerprint blocking, Firefox ensures lightning-fast browsing speeds and secure browsing experiences by automatically blocking all ad trackers and other web trackers. Firefox is available for iOS and Android devices, ensuring privacy everywhere you go.

Firefox Pricing

Free trial: 

Not Available

Free version: 

Available

Firefox Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Firefox

1 - 5 of 460 Reviews

Eric

Marketing and Advertising, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed February 2022

Quality alternative to Chrome and Edge browsers

User Profile

Zain

Verified reviewer

Aviation & Aerospace, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2021

Firefox- A best competing browser in its category

I have been using Firefox along with other browsers, so it's good for me to compare it with similar software. Despite its weak points when we compare it with other software, as every software has its advantages and disadvantages, it has a lot of cool features which makes it more user-friendly. By making an analysis of its pros and cons, I found it helpful for me and I am a satisfied user of Firefox.

PROS

When you have a great competition, you have to do your best to exist in the market. Firefox is also facing these challenges, and proving its existence by providing quality services to its customers. It has unique browsing features that are its actual worth. It has a strong security system that provides secure browsing with password management. Some other cool features are, ad blocking and private browsing options. Unlike other similar browsers, it comes with a lot of customisation options for interface. You can sync your browsing history, preferences and bookmarks across devices. There is no need to have a seperate screen capture tool for your device, because Firefox offers this facility to grab your entire screen or a part of it. It's always amazing for me.

CONS

There are some things which I think, to be fixed for more improvements, as a nonprofit organization, it collects and sells its user's data for marketing purposes, which is always a question mark for the users. Firefox uses High RAM at a low load as compared to other browsers, which sometimes slows down its speed. It is not a backup service, if you do not sync with another device, you will lose your data in case of your device malfunctions, so always keep a separate backup.

Reasons for switching to Firefox

To enjoy its unique features along with other tools.

User Profile

Richard

Verified reviewer

Machinery, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2023

The most free and open-source option among browsers

I have used Firefox off and on for many years now, and I use it frequently in conjunction with Tor browser. I like the free and open-source nature of the browser and although I might not use it as my primary browser, I tend to swap between browsers anyway.

PROS

I like that Firefox is compatible with both Tor browser and the newer I2P. Also, Firefox has many variations that are developed by smaller developers due to its open-source nature. Finally, it supports many plugins and addons.

CONS

My least favorite thing about Firefox is the fact that it seems to want to update every time I open the browser. This is a minor annoyance, and is hardly enough to deter me from using the browser.

Reasons for switching to Firefox

I tend to switch back and forth between the two browsers.

Beverly

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2023

I can not use this any more

The updates are maddening. After years of use I lose everything, put it back in a few days later another update, lose again. I have used it another year or two and now this update is maddening. It does not remember the profile, all my previous data - GONE. The time to call service and get any help, which did not help last time is not happening. I am bailing on Firefox and sadden by it.

PROS

I have been using Firefox for years. I like the interface and overall use.

CONS

The terrible, data erasing, frustrating updates.

User Profile

Ramunas

Verified reviewer

Construction, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Best browser ever

Fast browser. No time wasting.

PROS

Low memory usage. Fast browser. Easy settings. Great privacy settings.

CONS

No particular issues with Software so nothing wrong.

Reason for choosing Firefox

Fastest, most reliable and easiest to use browser.

Reasons for switching to Firefox

Internet explorer - extremely slow and already discontinued. Google Chrome was too slow and resource hungry at a time.