flowww

RATING:

3.4

(5)
Overview

About flowww

Discover flowww, the essential software for managing and automating your business while receiving personalized guidance throughout the process. Designed for non-technical users, we prioritize your needs and offer unique advantages to help you succeed. Manage your business, automate marketing, and boost revenue with flowww. Our comprehensive ecosystem integrates CRM and ERP tools, giving you full control over customer management, appointments, inventory, and invoicing. Specialized features like the Doctor's Visual provide clear views of treatments and diagnoses, while our purchasing center streamlines supply management. Stay connected with clients using flowww Connect, keeping them informed about promotions and updates. The mobile app allows convenient appointment book...

flowww Pricing

Choose the best flowww's plan for your beauty and wellness business and integrate it with individual features or add-ons to complete your experience. Boss: $69/month - 59€/month Star: $99/month - 89€/month Legend: $179/month - 1690€/month

Starting price: 

€59.00 per month

Free trial: 

Available

Free version: 

Available

ecosistema digital flowww - belleza, bienestar y salud
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flowww Reviews

Overall Rating

3.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3.5

Value for money

3

Functionality

3

Most Helpful Reviews for flowww

5 Reviews

Bryan

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2022

Easy to use for every kind of user.

I think is completely worth for a little company depending on the type of business. I recommend this for aesthetic clinis (laser, massages, etc).

PROS

It's perfect for a little company. Easy to use.

CONS

Marketing is maybe de weakest part os this.

Reason for choosing flowww

It was already implemented.

Vendor Response

We appreciate your comment Bryan. We are delighted to work with you and help you in all the operations and strategy of your business. We take note regarding marketing in order to offer you the best product. Regards, the floww team

Replied June 2022

Silvia

Medical Devices, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Una atención al cliente inmejorable

Está en constante evolución y la atención al cliente es inmejorable.

PROS

Es bastante completo en todas las áreas que necesito.

CONS

Me falta poder plasmar de un modo más sencillo mis programas de tratamiento. Y me encantaría que los horarios de tratamientos no fueran sólo de franjas de 15 minutos

Reasons for switching to flowww

Mi CRM necesitaba cambios y me recomendaron Flowww. Lo probé y me gustò.

Vendor Response

Gracias por tu comentario Silvia. Estamos encantados de trabajar contigo y ayudarte en toda la operativa, marketing y estrategia de tu negocio. Tomamos nota de tus sugerencias. Estamos a tu disposición si necesitas más soporte. Saludos, el equipo de flowww

Replied October 2022

Melissa

Cosmetics, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed October 2020

Not my cup of tea!

My overall experience was not bad, just okay. I changed because of the price ( a little bit pricey) and because I felt it wasn't the right fit for our beauty center.

PROS

I liked how easy and accessible using the agenda was.

CONS

I didn't like the customer support service, hence it's one of the reasons I changed for another software. I wish getting used to all of the marketing features was easier.

Vendor Response

Thank you for your comment Melissa. We are sorry that you didn´t have a good experience with our Customer Service team. Our priority is to accompany our clients in all the processes they implement with flowww. We are at your disposal if you reconsider our collaboration in the future. Regards, the floww team

Replied June 2022

Stephanie

Cosmetics, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Muy contenta

Muy satisfactoria!!

PROS

Lo que más me gusta de Flowww es el orden que tiene todo una vez está implantado todo. Lo detallado que está cada noviembre ti que das con el cliente. Y el hecho de poder sacar las estadísticas que quieras de tu cliente para poder hacer el mejor seguimiento del mismo. Y muchas más cosas que me hacen estar encantada!!

CONS

No es que no me guste dado que es un bien para mi. Pero si que me ha costado adaptarme a algunas cosas justamente por ser todo tan ordenado que a veces quieres hacer algo más improvisado y no se puede. Pero bueno flowww siempre tiene un modo de hacerlo!!

Andreia

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed October 2022

Peor empresa que nos hemos cruzado

Una experiencia desastrosa a partir del momento que firmas el contrato

PROS

Como te venden algo que funciona de pena.

CONS

No nos ha gustado nada. Pero lo peor es que te cobram por ofrecerte nada a cambio.

Vendor Response

Hola Andreia, sentimos que no hayas tenido una buena experiencia. El proceso de implantación con flowww va siempre de la mano de nuestros clientes, lamentamos que en este caso, no hayamos podido llevarlo a cabo de esta manera. Estamos a tu disposición si reconsideras nuestra colaboración en el futuro. Saludos, el equipo de flowww

Replied October 2022

5 Reviews