Salesforce sales cloud helped the team organize the sales process and communicate well on leads, even with most of the team working remote/on the field.

The system can work great no matter if your sales team is small or big, it has all the functionality and integrations you may need

The learning curve is a bit steep, particularly as concerns integrations and more advanced functionality

We've been able to log more information about calls, which has helped us make sure different personnel aren't calling the same clients. We fixed a problem where different salesmen were calling the same new leads, and we made it possible to assign specific goals to individual workers.

For our company, Salesforce has been a godsend. It helped tremendously with planning ahead and scheduling calls and follow-ups. Connecting Salesforce and Outlook has been really helpful for me because it streamlines my tracking and allows me to go back and add any missing details from my day.

It's usually more expensive than competing CRMs, but you may offset that by buying extra licenses for users, whether they're on the platform or not.

I would recommend based on a companys specific needs and business goals.

Its widely recognized and appreciated. Many organizations have positive experienced.

For some businesses, the costs associated with Salesforce may be considered high, especially for smaller businesses or startups.

I liked it a lot and it was easy to learn to manage it according to my needs, to take advantage of them and save me time.

It is a CRM, quite complete and professional, easy to understand for anyone and what I liked the most is the tools with which you can help yourself so that you do not forget a task and remind you of them.

Disadvantages, definitely not customizing or adjusting it according to the tasks that each person performs.

Overall, my experience with salesforce sales cloud was great. The company provides a lot of essential tools for sales professionals. Although the platform is expensive, If you’re looking to scale your sales team, this platform is very helpful.

I would say both the pipeline feature and contact management were my two favourite features. In sales, being able to relay accurate data and potential sales during company meetings/money huddles are key in predicting company sustainability and growth. Having my pipeline right in front of me made me feel very confident when reporting to my Sales Manager. The contact management side of Salesforce was also excellent. Being able to keep a clean and organized database of contacts is very helpful. I also liked how we are able to review messages and history with each contact.

I would say some of the sales hub knowledge material was a little out dated from time to time. This might be a bit picky, as most of the content was good.