Studio Ninja
About Studio Ninja
Studio Ninja Pricing
Starting price:
$24.90 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Studio Ninja
1 - 5 of 66 Reviews
Carlos Humberto
Verified reviewer
Photography, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Best Photography Studio Management Software
It helps me to easily keep track of all my projects, leads, invoices and emails. It's a game changer, saves me a lot of time and stress.
PROSI can create workflows that save me time , increasing my efficiency. Customer support is outstanding. They help you transfer all your current and future jobs at no additional cost to your subscription. Software is extremely user friendly.
CONSWell, I totally love this software. If I have to mention something... I would say it's not fully developed, which is not bad at all. They are constantly adding new features according the feedback user provide.
Nikki
Photography, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2022
Manage invoices and payments
Studio Ninja helped me keep up with invoices and payments, and just keep up in general. I'm in and out so often that it's hard to find time to sit down and look over everything myself. The statistics helped me as well, it's such an empowering feeling to watch your business grow and have the knowledge to take it a step further.
PROSStudio Ninja has a lot of tools to help professional photographers run their business successfully. It helps manage payments and keep up with invoices. Add your logo or personalize invoices. Get contracts or agreements e-signed, accept credit card payments and transfer directly. Users can send payment reminders and automatic emails. It has a simple CRM that's easy to manage. Users can create a personalized schedule and workflow. Studio Ninja can be used from anywhere, not only in the studio.
CONSSome users may want more complexity instead of simplicity. I'm used to more detail. There's often lag time, and it can become unresponsive. I don't like having to close and start again. I was never able to use the questionnaires because of this. It's just not as fast as I need it to be.
Reason for choosing Studio Ninja
Studio Ninja was recommended by other photographers and I liked what I saw when visiting the website.
Reasons for switching to Studio Ninja
Picspotr did not have everything I needed for payments
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed August 2018
Look elsewhere
We needed a simple CRM and payment system, and while we got the simple part, so many other issues came up that I wish I'd gone somewhere else. I now understand the value of choosing and learning a more complicated set up because ultimately it will be more flexible, and probably better service and support too. I very much regret paying for a whole year, though it does mean I have time now to move to another system.
PROSIt's seemingly easy to use, mostly because there aren't that many features to confuse first timers.
CONSIt is, at best, an immature product. The roadmap on their Facebook User page is regularly updated, but most of those features are just catching up to other established systems. The core functionality has a veneer of polish but once you use it for a few months cracks appear. For one thing, it is slow. If you check off two or three items quickly in the workflow it takes a second for the server to catch up, and it unclicks itself. You have to wait to make sure it is clicked before you move onto the next step. Automations make no sense, you can have it automatically send an email at a particular time but only in steps of hours and days -- so if you want to have an automation to send an email after something is filled in the soonest is "1 hour after" the event, there's no option for immediately. And the automation email only sends it to the client, there's no way to have a reminder email sent to any other address! So if you have multiple clients then the automation only sends it to one. There are tons of other issues just like this, making the overall experience incredibly frustrating. This is made worse by the fact that one of the staff who is active on the Facebook User page is rude, defensive, and prefers to reply with accusations and snide comments rather than to listen to issues their users have. His solution to a few of the common issues is for the business to change its workflow, not for the software to accommodate. Join the group to see for yourself.
Thomas
Photography, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
An absolutely essential part of my daily business workflow
Studio Ninja is an essential aspect of my daily workflow. I literally couldn't do my job without it!
PROSIt's easy to set up, intuitive and clear. Functions are laid out in a simple manner, and once set up, using the system is quite painless and simple.
CONSI don't really feel much is missing; as soon as something is identified, the team is on it and updates that aspect of the platform. They're very responsive to community requests and suggestions.
Reason for choosing Studio Ninja
I liked that it was an Aussie platform. I joined the Facebook community and was amazed that the owners and designers regularly ask for feedback, explain new additions and updates, and generally are part of the online community for the software. I felt the UI was the best overall of the products I tried. I found the functionality to be the best, and the platform is way faster and snappier than the others.
Reasons for switching to Studio Ninja
I found 17 hats bloated, extremely slow, bad UI and ugly. I also found it was very US - centric with its design language and wording (I'm not in the US). I wanted a CRM that was more international, and was faster and less bloated.
Kate
Photography, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
The Best
Nothing but amazing.
PROSEverything about it, from the quick customer service to the connection to Xero. The team is consistently improving it and taking suggestions from the Facebook forum, and are super quick to reply to all inquires. My clients love how easy it is to book and the fact that there is an easily accessible app to use on the go is awesome as well.
CONSSometimes there are errors that I don’t know how to fix, but again.. I just have to contact the team and they walk me through it easily.
Reason for choosing Studio Ninja
For usability and the fact that Honeybook is only available in the USA, so I wasn’t actually able to test it out. The only think it had over Studio Ninja was the ability for clients to set up automatic payments for their session.
Reasons for switching to Studio Ninja
Because the customer side of things, the customer service, the connection to other applications, the user interface, and so much more.