WorkSpan
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Most Helpful Reviews for WorkSpan
1 - 10 of 10 Reviews
Hitesh
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Workspan as partner management tool
one of the great tool i have come across in recent time helped me a lot in my daily working and has ease lot of my work of tracking, filling my incentives
PROSWorkspan has worked out to be very useful and efficient for me as earlier i used to use ppe as the partner management tool but with this it has helped me in classifying deal and keep track of them easily.
CONSThe charts can only me downloaded as the images not as the real data so needed required changes cant be made outside workspan.
Iryna
Financial Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Workspan user
Overall I have positive feedback.The reporting part is great.Functionality could be better in term of user-friendly interface
PROSI like the reporting functionality, you can make different reports including a lot of dashboard
CONSTechnical issues. Sometimes takes long time to update the data
Reasons for switching to WorkSpan
Business need
Pasquale
Information Technology and Services, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed August 2023
Workspan used as a tool for Cisco incentives
I use Ws as a tool recommended by Cisco for the management of the LC incentives. It is more intuitive of the previous platform but probably it is suitable to improve in the customer support of the platform
PROSI use workspan as the tool recommended by Cisco for the Lifecycle management incentives. It is a very intuitive platform
CONSProbably it is suitable to have a better customer support on the platform
Reasons for switching to WorkSpan
The switch was suggested by Cisco
Marek
Computer Software, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
WorkSpan Review
I really enjoy using this platform, it has allowed my organization to close several end-to-end projects.
PROSI really like the automation of business processes and the ability to move between successive stages of the process.
CONSAt the very first login I had trouble recognizing the functionality of the platform. I miss some onboarding or I just missed it, if so it must be poorly visible.
Ad
Information Technology and Services, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Using Workspan is productive
We needed a solid system for administrative purposes, Cisco decided to provide us with Workspan. Overall it is a good choice.
PROSThe use of reports seems to be the most useful, with that we can figure out what actions comes first.
CONSWe love to add some extra context to the WS number, this was the case before, but it seems to dissapeared.
Carrie
Information Technology and Services, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2023
Managing multiple partner engagements with Workspan
My personal use with WorkSpan has been positive. Some of my partners had a harder time adopting the platform given they work with multiple vendors. So ease of use and/or integration with existing systems was key to their success or lack of usage.
PROSConsolidated platform for managing opportunities with multiple partners - makes complex deals easier to manage.
CONSThere is definitely a period to ramp up familiarity with the platform. Took awhile to understand where and how all of the features worked.
Sal
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
WorkSpan
Good experience, it’s a powerful tools provided the data is more accurate and trainings are available for best practices
PROSHolistic view of active deals and reports
CONSComplicated options, needs data corrections
Sanjay
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Uses of Workspan
Learning of new technology & product and it's integration
CONSSince I am new , I didn't understand the entire process
Shahrul
Information Technology and Services, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
good product
good.
PROSReal time data visibility and assists in managing partner relationships by providing a structured way to communicate, share resources, and align on goals.
CONSNeed like a handbook to describe/guide overall structure of Workspan e.g. Activities/Opportunities are within Marketing Plans, which are within Programs, etc. My partners commonly looked into wrong sections e.g. Activities instead of Opportunities.
Sergej
Information Technology and Services, 201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed August 2023
WorkSpan
Features and options. Nice and modern interface
CONSIt would be nice if it works more faster, than it works now.