WorkSpan

RATING:

4.6

(10)
Overview

About WorkSpan

WorkSpan is the leading provider of cloud-based solutions for modern ecosystem business management. With the ever-evolving nature of partnerships, organizations require new tools to optimize their collaborative efforts in co-selling, co-innovating, co-marketing, and co-investing with partners. WorkSpan's platform offers five essential capabilities to securely connect ecosystem partners, processes, data, and insights. At its core, WorkSpan is a powerful cloud application that digitizes and connects the entire ecosystem, ensuring a shared system of record for partners, processes, and data. Built on top of the partner network layer, WorkSpan provides shared services based on best practices, supporting various partnering motions. These services act as valuable resources fo...

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WorkSpan Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for WorkSpan

10 Reviews

Hitesh

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Workspan as partner management tool

one of the great tool i have come across in recent time helped me a lot in my daily working and has ease lot of my work of tracking, filling my incentives

PROS

Workspan has worked out to be very useful and efficient for me as earlier i used to use ppe as the partner management tool but with this it has helped me in classifying deal and keep track of them easily.

CONS

The charts can only me downloaded as the images not as the real data so needed required changes cant be made outside workspan.

Iryna

Financial Services, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Workspan user

Overall I have positive feedback.The reporting part is great.Functionality could be better in term of user-friendly interface

PROS

I like the reporting functionality, you can make different reports including a lot of dashboard

CONS

Technical issues. Sometimes takes long time to update the data

Reasons for switching to WorkSpan

Business need

Pasquale

Information Technology and Services, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed August 2023

Workspan used as a tool for Cisco incentives

I use Ws as a tool recommended by Cisco for the management of the LC incentives. It is more intuitive of the previous platform but probably it is suitable to improve in the customer support of the platform

PROS

I use workspan as the tool recommended by Cisco for the Lifecycle management incentives. It is a very intuitive platform

CONS

Probably it is suitable to have a better customer support on the platform

Reasons for switching to WorkSpan

The switch was suggested by Cisco

Marek

Computer Software, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

WorkSpan Review

I really enjoy using this platform, it has allowed my organization to close several end-to-end projects.

PROS

I really like the automation of business processes and the ability to move between successive stages of the process.

CONS

At the very first login I had trouble recognizing the functionality of the platform. I miss some onboarding or I just missed it, if so it must be poorly visible.

Ad

Information Technology and Services, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Using Workspan is productive

We needed a solid system for administrative purposes, Cisco decided to provide us with Workspan. Overall it is a good choice.

PROS

The use of reports seems to be the most useful, with that we can figure out what actions comes first.

CONS

We love to add some extra context to the WS number, this was the case before, but it seems to dissapeared.

Carrie

Information Technology and Services, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed August 2023

Managing multiple partner engagements with Workspan

My personal use with WorkSpan has been positive. Some of my partners had a harder time adopting the platform given they work with multiple vendors. So ease of use and/or integration with existing systems was key to their success or lack of usage.

PROS

Consolidated platform for managing opportunities with multiple partners - makes complex deals easier to manage.

CONS

There is definitely a period to ramp up familiarity with the platform. Took awhile to understand where and how all of the features worked.

Sal

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

WorkSpan

Good experience, it’s a powerful tools provided the data is more accurate and trainings are available for best practices

PROS

Holistic view of active deals and reports

CONS

Complicated options, needs data corrections

Sanjay

Information Technology and Services, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Uses of Workspan

PROS

Learning of new technology & product and it's integration

CONS

Since I am new , I didn't understand the entire process

Shahrul

Information Technology and Services, 10,000+ employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

good product

good.

PROS

Real time data visibility and assists in managing partner relationships by providing a structured way to communicate, share resources, and align on goals.

CONS

Need like a handbook to describe/guide overall structure of Workspan e.g. Activities/Opportunities are within Marketing Plans, which are within Programs, etc. My partners commonly looked into wrong sections e.g. Activities instead of Opportunities.

Sergej

Information Technology and Services, 201-500 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed August 2023

WorkSpan

PROS

Features and options. Nice and modern interface

CONS

It would be nice if it works more faster, than it works now.

10 Reviews