800.com
About 800.com
Awards and Recognition
800.com Pricing
800.com is available across 3 pricing tiers, details of which are outlined below – Pro – Includes 5 toll-free numbers • Monthly - $239/month • Yearly - $199/month (billed annually) Unlimited – Includes 1 toll-free number • Monthly - $59/month • Yearly - $49/month (billed annually) Personal – Includes 1 toll-free number • Monthly - $23/month • Yearly - $19/month (billed annually)
Starting price:
$239.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for 800.com
1 - 5 of 121 Reviews
Ashley M.
Computer Software, 2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed June 2021
Love my number and working with them!
Maureen
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Awesome 800 Phone & Fax Service / Software
800.com has always been extremely responsive to any question I have ever had and when it is our fault such as an expired credit card on file and my payment is declined, they do not shut off my business 800 number and fax. They contact me and we fix the issue together. I really appreciate that!
PROSThe software is easy to set up and implement. Once I set it up I haven't had to mess around with it again in years. My team just uses it and it works well.
CONSOccasionally they upgrade the software and it looks different and we have to get use to a new look and feel.
Reason for choosing 800.com
I chose 800.com because of their responsiveness and their low price.... when we were a start up, cost was a concern. Now that we are established, the fact that we never have an issue with our service is the reason why I stay with 800.com
Vendor Response
Thank you for your review!
Replied June 2022
S.A
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Simple
Comfortable
PROSReceived 2 toll free numbers including fax operational in 5 min.
CONSNo Phone App for the cell phone. Would love to have a phone app to receive fax and incoming phone calls
Reason for choosing 800.com
Simple and fast.
Reasons for switching to 800.com
Complicated & expensive
Vendor Response
Thank you for your review!
Replied June 2022
Adriana
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2023
Review
Works but could be better
PROSOverall the features are great and priced very affordable -
CONSOverall the features are great and priced very affordable - the inbox should be split by numbers or users. We shouldnt have just one inbox for all users. Extensions would be greatNot receiving calls only notifications and thats with desk app and phone app open and active
Reason for choosing 800.com
We will slowly transition from 800.com to Google voice
Vendor Response
As we continue to improve, your feedback is very important to us! Thank you for taking the time to leave us a review.
Replied October 2023
Dan
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2023
Great but App Improvements Desparately Needed
Easy set up and use. Have not had any need to interact with the 800.com team.
PROSOverall okay and affordable but can use some improvements.
CONSAs a small business owner on the go the App is critical. Unfortunately the functionality is limited and the app is very glitch.Works great on desktop but lacks the ability to answer calls on desktop. It would be great to see a call coming in and being able to answer.
Vendor Response
Thank you for taking the time to leave us a review!
Replied June 2023