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DID Logic

DID Logic

RATING:

3.7

(3)
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Overview
Reviews

About DID Logic

DID Logic is a VoIP and local SIP trunking solution that helps businesses in education, customer care, eCommerce, hospitality, trading and other industries streamline processes related to call encryption, automatic call distribution (ACD) monitoring, emergency calling and mobile messaging, among other processes. DID Logic's call forwarding functionality lets team members create virtual numbers and receive calls across multiple devices, including landline, SIP device, and mobile. The built-in dialers allow staff members to set up multiple channels, track do not call (DNC) lists and handle local gateways in compliance with local business regulations. Additionally, it enables employees to send SMS based alerts and notifications for multiple purposes, such as booking c...

DID Logic Pricing

DID Logic is available across three pricing plans, outlined below. It also offers free trial. Basic level: $25/per month Business: $250/per month Wholesale: $2,500/per month

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Available

DID Logic call history
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DID Logic Reviews

Overall Rating

3.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3.5

Value for money

3.5

Functionality

4

Most Helpful Reviews for DID Logic

3 Reviews

Anonymous

2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

good quality

not much local numbers in Wester Africa

PROS

Wide coverage, user-friendly, good quality

CONS

Less local numbers in Western Africa. Sometimes difficult to find the numbers there.

Reasons for switching to DID Logic

because of bad support level

Vinicius

Marketing and Advertising, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Excelent Infrastucture Quality

Excellent

PROS

Support and infrastructure quality...

CONS

Theres no API for accelerating requests as well as the need to ask for mobile numbers provisioning by email

Reason for choosing DID Logic

Infrastructure quality

Reasons for switching to DID Logic

Infrastructure quality

Anonymous

11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed July 2023

Beware of DIDlogic scam artists

I sent tickets asking for a refund, they won't. Even though they know I havn't used any of their services for over a year. Extremely bad business that doesn't care about their customers. I was going to activate a new number today and I was shocked to see they were charging to my business bank account every month for nothing.End of the day, they dont care! So hopefully anyone wanting to use their services will see this review.

PROS

Virtual phones that redirect to your national number

CONS

I stopped using their services well over a year ago. But to my surprise they were charging me $25 per month for nothing. I had zero phone numbers or services. They don't let you downgrade either.You can't stop the monthly charges on the website, as it doesn't allow you to do so.