Flexydial

RATING:

4.0

(3)
Overview

About Flexydial

Flexydial software enables customers to go remote. Admin can monitor agents in real-time and access reports according to requirements. Agents can manage inbound and outbound calls. Teams can deliver an improved customer experience with skills-based routing, agent management, and real-time insights.

Flexydial Pricing

Please contact Buzzworks Business Services for pricing details.

Free trial: 

Not Available

Free version: 

Not Available

Flexydial is a dialer software that assists its users to track daily or monthly activities.
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Flexydial Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

3.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Flexydial

3 Reviews

Sagar

Marketing and Advertising, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Best Software

PROS

Calling speedNo errorHighly securedUnlimited free customization

CONS

As of now there are no cons and we are satisfied with the services

Preeti

Human Resources, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed January 2023

Best software dialer

PROS

Calling service feature and the quick 24x7 customer support facility

CONS

Data prevention of a customers.Overall a good experience

Reason for choosing Flexydial

A known Indian dialer software and a quick customer support service provided

Biplab

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed February 2023

Dialer Management

PROS

Team Support & handy in nature. But team coordination is required internally for advance features.

CONS

Easily configurable but need to more focused with product.