Global Call Forwarding

RATING:

4.9

(39)

About Global Call Forwarding

Global Call Forwarding is a provider of toll-free, international, and local phone numbers. Buy virtual phone numbers from more than 160 countries globally. Forward incoming calls from these numbers to any location in the world. Stay connected with local and global customers, no matter where your office is located. Use cloud communication tools to make remote working and telecommuting easy and efficient. Global Call Forwarding is trusted by thousands of businesses around the world. Owned and run by United World Telecom (founded in 1996), they have years of experience in the industry.

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Global Call Forwarding Pricing

Our service is month-to-month without any commitment.

Starting price: 

$7.95 per month

Free trial: 

Available

Free version: 

Not Available

Control Panel - dashboard
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Global Call Forwarding Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Global Call Forwarding

1 - 5 of 39 Reviews

User Profile

Michael

Verified reviewer

Design, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

It's a reliable service. The call quality is good for international calls.

It's a great company and really useful service. All my interactions with their team have been positive and I've never had any issues with the service.

PROS

The call routing and international phone numbers work really well. It's a simple and easy to use software to make and receive international phone calls.

CONS

There was a verification process in the beginning to first get my number.

Reason for choosing Global Call Forwarding

All the other service providers that I was evaluating charged per-user for outbound calling. Global Call Forwarding allows multiple agents to use a single phone number.

Vendor Response

Thank you Michael!

Replied August 2021

Jorge

Telecommunications, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Above and beyond customer service by Miguel

Amazing service, outstanding follow up and problem solving by [SENSITIVE CONTENT]. Best customer support that I have ever found and great pricing! Easy to use solution and good look and feel of platform. Recommend 100%, It has become our international numbers provider!

PROS

Easy to use, great price and amazing customer service

CONS

solved with the new look and feel of the new control panel

Reason for choosing Global Call Forwarding

Because of [SENSITIVE CONTENT], he made the difference. He went the extra mile to make possible the switch and helped us not loosing the numbers, very professional, patient and result oriented. Best customer service I have ever received.

Reasons for switching to Global Call Forwarding

Avoxi was extremely unhelpful and expensive for the service they provide. Lack of understanding and flexibility, added to an unbelievable way to ignore the needs of the customers. They changed the plan without any notice and charged us 10 times more during 6 months, unwilling to make any change and making so difficult to port the numbers to another provider.

Vendor Response

Thanks, Jorge. We're glad that we were able to assist you and look forward to working with you in the future. Service quality and customer support are our top priorities.

Replied July 2021

Vince

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed November 2023

Decent VoIP for basic function

Overall it is a useful business phone system that serve the outbound call purpose. Integration didn't help much as there wasn't any place to record a call log after a call; I have to clicked the log call manual to do that. It is a good basic phone system for basic user who seeks for simple function of calling.

PROS

The outbound calls made were made without issues. Audios are crisp and clear. Simple interface and easy to use, no fancy and complicated feature.

CONS

Some basic features such as inbound , recordings incurred fees not to mentioned the outbound quotas which charges once exceeded.

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Reliable service, great support, and fair pricing

Great company. They’re headquartered in South Florida and right up the road from us. Their support is outstanding and they do what they say they are going to do, every time.

PROS

Easy to use, reliable call routing service. It’s a month-to-month service without any commitment, so we’ve been able to upgrade and downgrade plans seasonally as our call volume fluctuates.

CONS

No major issues. It would be nice if they offered an iOS app to manage call routing settings from my cell phone, but their web app works just fine on mobile.

Reason for choosing Global Call Forwarding

Simple pricing and responsive customer support during our free trial. Also, they are a local company in South Florida.

Vendor Response

Thank you!

Replied August 2021

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Good service for international business expansion

It's been a good service so far which has helped us market our luxury car rental businesses to clients in other countries. We're able to set up local phone numbers to show in our advertisements in target markets, while answering the calls in Bangkok.

PROS

We're able to set up phone numbers for different Asian countries that we're marketing to. They make it easy to set up a new phone number in another country while receiving the calls at our office in Bangkok. We can also make calls with the same number as a caller ID.

CONS

Nothing to complain about, but it would be nice if they offered promotions for people to set up multiple phone numbers.

Reason for choosing Global Call Forwarding

Better pricing model and local customer support

Vendor Response

Thank you for your positive feedback! Global Call Forwarding is always at your service.

Replied December 2022