MyCallCloud

Supported by industry professionals with 65+ years of experience, My Call Cloud has provided user-friendly outbound, inbound, and blended contact/call center solutions and services to small and enterprise-level businesses. Hosted in Tier 3 data centers, My Call Cloud robust solutions allow agents to streamline contact center operations across all channels, from anywhere, with SMS/FB messaging, built-in telephony, IVR/voice recognition, integrated campaign management tools, call routing/scripting, live chat monitoring, and more. All inbound and outbound volumes can be monitored through an intuitive interface that allows agents to easily switch between inbound and outbound calling. Contact center performance can also be tracked using real-time reporting, dashboard a...