Numeración telefónica

Numeración telefónica is a telephony solution that helps businesses handle call recording, routing and monitoring processes via a unified platform. It offers an interactive voice response (IVR) capability, which enables users to use spoken commands or telephone keys. The application allows organizations to assign incoming calls to call center executives based on various criteria such as agents’ status, availability, black or white lists, call origin or load balance. Features of Numeración telefónica include unified communications, SIP trunking, online voice transmission, voice recognition, contact management, call screening analytics and more. Numeración telefónica facilitates integration with several third-party platforms, enabling businesses to synchronize data acro...