Omnis has been instrumental in lifting the quality of our support processes significantly. We are faster, more precise and efficient than ever before.

Total control! The way Omnicus delivers your channels makes it dead easy to stay on top of all our incoming support enquiries. The ability to also communicate through all the different channels in a single case ensures an unparallelled transparency

We are hoping that notifications via mail/sms/app when tasks are assigned will bet better, maybe even being able to integrate MS Planner - these issues are not optimal for our use as of now.

Omnicus is a perfect software for our coworking-hub. We are 2-3 user managing incoming support cases, on different days. The ticket system in Omnicus makes it easy to assign incoming cases to eachother, and also see all communication that already has been communicated in working cases. Also perfect for internal notes that only our uses can see.

Easy to use. All internal user can easy see the working dialogue with external supporting cases. We also love the "internal notes"

Nothing. Works perfect for us. Much better than other similar softwares.