RECITE
About RECITE
Most Helpful Reviews for RECITE
4 Reviews
John
Utilities, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
Support is always on point!
Their Skype for Business Recording software "Recite" is very powerful. It integrates very well with Lync/Skype for recording. Numonix Support is always there when anything comes up, and very knowledgeable. They do not just fix the issue, they explain what was going on as well so you can learn from them.
PROSThe software is pretty intuitive. Not too much training is needed to administer the system and once it is setup and running in your environment, it just works. There isn't much maintenance involved.
CONSNot sure if this is a feature we do not have working correctly, but the users in the Recite software package do not actively sync with Active Directory. What this means is we have to manually setup users when new employees are brought on. It would be really smooth to have the integration to pickup new users accounts, DID setups, etc.
Vendor Response
Hi John. Thank you for your review. We are pleased to serve you and your company. Regarding your comment about Active Directory Sync, we have launched our Real-time Active Directory Monitoring and will be in touch to give you further information and update your site.
Replied August 2016
Mike
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Solid Reliable Product that leaves other solutions in the dust.
Intuitive ease of use. Powerful feature sets included at no extra charge unlike the competition. Several Infrastructure integration options makes it flexible/easy to deploy. Excellent support!
CONSThinking about this I could not find any. Perhaps if it was free and one didn't have to pay for anything.
James
Capital Markets, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Feature Rich, Easy to Use, Great Value
I like that I can easily find calls, set up my home screen dashboard with important daily data and manage recordings appropriately
CONSInternet Explorer only which could be an issue for some users but I haven't found this to be a problem
Dario
Architecture & Planning, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
Excellent recording solution!
It has everything you need and even more.
PROSThe product is very simple to use and the support is really very good, when you need it they are ready to help you soon.