We now have better record keeping of phone calls due to the Actionstep integration and it has been really easy to set up dedicated lines in response to business requirements.

Easy set up with the VXT team, [SENSITIVE CONTENT] was available the whole way through. The software is really easy to use and fairly self explanatory. VXT actively listen to client feedback and make adjustments to the software when it is clearly of benefit to clients/users.

There was a minor feature to do with searching a contact which was a little annoying as it had an extra step/click involved. VXT took the user/client feedback on board and adjusted the search function at the beginning of 2022 and now no annoyance.

Its ease of use, integration with our practice management software and great team supporting their product.

Integration with headset hardware would be a plus.

C'est surprenant comme logiciel sur le marché, c'est vraiment super de l'utiliser

le début dans ce logiciel était difficile mais on s'habitue après en toute facilité

VXT has been extremely helpful for us. We no longer have to rely on a third party to change our call flow and voice messages for public holidays. We can record time and notes directly into our case management system from the VXT app. The transcription of voicemails is a nice touch. The VXT team have been very responsive and helpful during our transition.

VXT has amazing functionality. It gives the customer full control of their call flows, users and messages, and integrates with other services (such as ActionStep).

We have only had minor issues with VXT, which have been quickly resolved by the customer support team.

Fantastic!

Easy to use and a massive time saver for me personally.

No - love the tool! It does exactly what I need it to!