aReservation
About aReservation
aReservation Pricing
There are not cost to the client to use Indexic, except for the cost of the credit card.
Starting price:
$0.01
Free trial:
Available
Free version:
Available
Most Helpful Reviews for aReservation
1 - 5 of 46 Reviews
MaryAnn
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Great product, even better support
My experience with aReservation and aWaiver has been great.
PROSaReservation meets all our needs and is easy to use. My favorite function is aWaiver--we can have guests sign waivers in advance, on iPads in the office, or even on our company phones on the boats. All in all this is a solid company with great people who started as tour operators and understand our challenges and are always working to ensure they meet our needs.
CONSI don't have any complaints at this time. Every issue I've ever encountered was user error and we promptly got assistance when needed.
Reason for choosing aReservation
There was no hard sales pitch, they don't oversell their product. Many of the other companies try to poach customers. The aReservation team took the time to listen to my needs as an operator.
Reasons for switching to aReservation
I switched due to lack of support--it was never easy getting ahold of my account manager. I also went through about six changes in account manager in a year.
Vendor Response
Mary Ann, thank you for your review. We have plans to create a better products based on what people like you tell us. Mark
Replied September 2021
Heather
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
aReservation
We love aReservation and are so happy we switched products this year. I wish we had switched sooner.
PROSOnce I learned the software it is very easy to use. My favorite feature is that I can see all my reservations and book new ones from my phone. I’m not tied to a computer. I can capture customer information very quickly. I can quickly see all of my available resources and respond to my customers without them having to wait. The customer service is EXCELLENT! Response rates to my question are so fast because they understand we have customers standing in front of us.
CONSAltering an existing reservation is not always an easy process.
Reason for choosing aReservation
It checked all the boxes of what I needed. The number one aspect was being able to conduct business using my phone.
Reasons for switching to aReservation
Customer service at RentCentric was very slow to respond.
Vendor Response
Heather, thank you for your comments. Our backend was designed by tour professionals like you is the reason it is so easy to navigate. Thanks again Mark
Replied September 2021
Lew
Fishery, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
2
Reviewed October 2022
Not very effective
Poor
PROSNothing ,not my favorite system,very. Slow
CONSEverything .just not what we need.Use another system that is more effective for our business and produces results.Your system doesn’t.
Vendor Response
Capt Lew, I appreciate you taking the time to complete the review. As we have talked about in the past, our software does not create demand but captures the demand your website generates. Your website was not built with SEO and ranks 54 and 52 on Google using relevant keywords. If you would like to connect, we can talk about ways to improve your rankings. Thank you The Indexic Team
Replied November 2022
Cameron
Maritime, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Indexic is the best!
The software alleviates a lot of time consuming task allowing myself and staff to spend our time on task that help build my business.
PROSAs a business owner my time is valuable and better spent with guests than in front of a computer. Indexic offers as very simple and user-friendly interface. Not to mention their support team is second to none.
CONSI honestly cannot list any flaws with my software. If there is ever an issue, after a short email or phone called it is always solved.
Reason for choosing aReservation
The service team! In a small business having the ability to connect with a representative and have any issues resolved or questions answered is a must.
Vendor Response
Hi Cameron We greatly appreciate your business and will continue to work hard to exceed your expectations. Thanks Mark
Replied September 2021
Kevin
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Service is what they stand for!
Best group to work with, [SENSITIVE CONTENT] answers all calls or returns calls quickly
PROSIt is a easy system that all office help catches on to very quickly. Indexic team works to try to keep you happy, and they respond with new products.
CONSWe have no concerns with the software, thay work hard to keep the system current.
Reason for choosing aReservation
Just great people that know what the tour operators need
Vendor Response
Hi Kevin and thanks for your business. I'm so happy to hear things are going well for you and your business. Thanks Mark
Replied September 2021