This is a great product that has helped make communication with the parents much easier through the messaging app. Parents have also been paying at a faster rate due to being able to pay without having to be on site.

This software is very easy to use. It gave us a way to communicate with our parents efficiently and effectively. The parents are able to see how their child's day has been as it's happening in the classroom. Collecting payments from parents has become easier since everything is done through the app and they receive invoices daily. As a administrator of three sites I like being able to see what is happening at all three locations while not having to be on site.

While in the rooming setting it is often hard to see the child's pictures in each classroom. It would be nice to have those enlarged. We would also like to have the guardians face flashing on the child instead of the bouncing kangaroo so we know exactly who is picking up the child without having to take a couple extra steps.

Kangarootime is a software package that takes care of my of our needs in our PDO & Preschool program. It covers billing & payments for our families, tracks employee time worked and allows for daily communication with our families. Overall, we are pleased with KT and the service they offer.

This is the first software program that our center has used. The billing and auto pay is wonderful! There are a lot of options so that we can personalize the billing. I never have any past due accounts with online & auto pay. This is also a good tool to share daily information and pictures with the parents. One of the things I like most about Kangarootime is the people. Customer service is very responsive and helpful in finding answers to questions and problems. They also listen to the needs of the customer and add needed features into the software.

My older teachers have struggled to learn to use the program. The user interface isn't as intuitive as it could be.

Overall, mostly satisfied with KT. They have an extremely responsive and devoted support staff - I cannot say enough about their support staff, one of the best I've worked with across multiple software implementations across the childcare, small business support, and insurance industries in the past 10 years. It's clear they are still trying to quickly iterate and working out the kinks and idiosyncrasies that come up. Their software development seems to struggle a bit compared and it seems like there is something missing - a guiding vision unifying all the various modules contained in their program

One stop shopping without extensive software purchases - this software combines a childcare center database, daily reporting app for parents, document manager, child attendance, employee timecard, parent and staff messaging, billing and merchant service (payments), reporting/analytics

Billing is not intuitive and difficult to learn. It does not integrate easily with our accounting software (quickbooks). Check in/out module can be difficult to use on a tablet due to small size of icons (recommend using the largest tablet you can afford, otherwise icons are tiny). Software does not allow admin to restrict staff to a certain IP address, meaning staff are clocking in/out from anywhere (potential for abuse if staff are clocking in from the parking lot, etc.)

I love how easy it is to input your classroom's daily happenings. It's very user-friendly to check kids in and out and move them from one class to another.

I don't like that we can't message one class at a time. You can either message the whole school or a single child but you can't select classes to message.

KangarooTime has everything we need for our business. From the parent experience to the staff experience - we have minimal issues.

As a childcare director - it was very important to me to have a program that the parents feel included. KangarooTime helps us communicate effectively with our parents, and organize our tuition and paperwork. We love the checking in and out feature.

There needs to be an admin / staff app instead of fully web-based. The interface of the daily reports (circles in circles) is not user-friendly. Billing is too complicated.