Clustdoc
About Clustdoc
Clustdoc Pricing
Silver: €70/month Gold: €100/month Discounts are also available when paid annually. Free 14 day trial available.
Starting price:
€100.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Clustdoc
1 - 5 of 62 Reviews
Jay
Marketing and Advertising, 11 - 50 employees
Used unspecified
OVERALL RATING:
4
Reviewed June 2021
Clustdoc Review: Clustdoc > Any Other Application Software
Joseph
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Great for onboarding or other business processes
I've had really good overal. experience with Clustdoc. Customer service is quick to respond and are helpful. I'm sure the app will keep improving.
PROSClustdoc provides a professional method for us to onboard our clients and new employees.
CONSSome clients have voiced their concern with electronic signatures, primarily with the verification method. They don't always receive the confirmation email containing the code right away, which they must enter on a timed basis. We also had some issues with the e-signature form fields not where we originally designed.
Reasons for switching to Clustdoc
I wanted one tool to manage our onboarding processes.
Vendor Response
Hello Joseph, Thank you to bring that to our attention. Clustdoc has updated and thoses errors were corrected !
Replied August 2023
Laura
Law Practice, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2023
Great document collection but it could be a 5/5 software with a few improvements
Overall it's great for document management but I see a lot of potential for it to become a holistic software.
PROSDocument collection can be efficient and I like that I can customize my client view.
CONSI wish we could somehow sync our Adobe account to Clustdoc so we could edit pdfs directly in Clustdoc rather than having to re-upload and re-implement the merge fields every time we modify or update a contract. We have about 27 different processes so this is very time consuming. This is also important for us as an immigration firm because we could save a lot of time by adding editable merge fields (WITHOUT REQUIRING SIGNATURE as USCIS does not allow e-signature). Additionally, for some reason, when you add an additional process to an existing application, the checklist and file sharing of the new process does not transfer over. I wish there was a way to make the new process the dominating process. Finally, we often do processes for multiple family members. I wish there was a way to connect the family members so we would not have to ask the same questions to each family member over and over again during our intake. For example, if it's a family of three (mom, dad, and child) and each person has their own application, I wish I did not have to type in each parents' name, date of birth, address, etc when I input the child's data. Rather, I wish it could automatically detect who the family members are and autofill. Finally, I wish you could integrate Square for payment as that is my preferred merchant.
Reasons for switching to Clustdoc
Document collection was not manageable in the other softwares.
Michael
Legal Services, 11-50 employees
Used less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
FUNCTIONALITY
2
Reviewed December 2020
Don't. Simply don't.
In one word: huge disappointment.
PROSI thought it would help me cover onboarding of new employees, get a central portal for them to use, that it'd be great UX-wise and everybody would love it. Boy was I wrong!
CONSNo logic, UX is AWFUL, I mean 1990 software was more logical than this. But worst of all: when using fill-in fields in PDF documents for e-signature - they are ALWAYS shifted from the place you put them. So besides being illogical, half-made (Cyberpunk is more deployment-ready than this), it is useless for E-signatures and document collection. Just stay away.
Reason for choosing Clustdoc
The only reason I got it - Appsumo's lifetime deal. But even for those 50$ - it's money thrown away.
Vendor Response
Hi there, Thank you for your review. Our team has reached out to you several times to discuss your issue. We're looking forward to hearing from you to understand what went wrong since it doesn't seem like you've actually used our software.
Replied January 2021
Karnav
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Excellent platform to onboard client, manage documents
Customer can submit documents, fill form and sign legal contract. They can also communicate, send additional documents. Google and other storage features, payment integration are just great. This is now our all in one crm cum document management platform.
CONSThey can improve on online form creation tool. They have enhanced number of features in last one year. They respond quickly too.
Reasons for switching to Clustdoc
Poor interface Poor customer end Too much glitches No dynamic form creation features Lack of documents sign features
Vendor Response
Hello Karanv, Thank you very much for sharing your feedback ! It was very important to point that out, that's allows us to improve our services. Actually, the online form has been improved since your comment.
Replied August 2023