I'd say it was excellent when there was no size limit. Even now it's probably the best for photos and videos. But try not to upload anything with a name that could have copyright issues like a Christmas song.

What I like most about this is that tons of free storage is offered for free and you can earn more storage by watching ads (the best option), installing and playing some games (it's not recommended). You get a syncing app for your pc or a degoo app for your mobile device and you can set it up to automatically upload your photos and videos. There's an option to optimize storage which is quite helpful as well. You can earn upto 750MB for watching a single ad which is enough for a 4k video shot from your phone, but you can only upload 512MB/file. But unlike Mega which forces you to purchase premium plans once you lose your hard earned space, degoo lets you keep your files. And you don't lose the storage you earned once. For people who need more storage, degoo offers premium plans with no upload size limit or download size limit with TBs of storage for a very low price, and you could find coupons offered by different sites which would let you earn further discounts.

What I hate most about degoo? Well. They change their policy quite easily. When I first started using degoo, there was no upload size limit for any file. Then they reduced it to 512MB. There was no download/streaming size limit for your own files. They increased the space earned by watching each ad from 100MB to 750MB, but added restrictions to the size of the uploaded file and the size of the file that could be streamed. Not a big problem if you upload only small files or cut the videos into parts or format it to smaller size. But some people might not like it. You should avoid uploading music covers or naming your files after songs that are famous, else the bot would send you warning on copyright infringement. You are allowed to challenge this only once. Even people with premium membership have got this problem and some of them didn't even upload any songs/videos with names that could have such copyright. I uploaded a Christmas song that we had played for the church and got a warning and challenged the same to avoid account deletion.

I use Degoo daily on PC and Android, I have never used the secure folder yet. I mainly use it to store data which I need from time to time. I think that it more useful than having backup hard drives.

One of the essentials that I wanted was the ability to access my information anywhere. Degoo allows access to information both on your PC / MAC and on your phone as long as you have an Internet connection. Possibility to encrypt a file in the interface (double security). Backup on all your devices, Degoo offers software to make automatic backup of your data.

Sometimes the transfer speed can be a little bit slow, but the development team has to work to optimize this point. The user interface has also changed a lot in the last 2 months. The support may be a little slow, but I have always had an answer to my questions.

I have gotten ABSOLUTELY NO RESPONSE WHATSOEVER to any of my emails about this to Degoo Customer Service, even when my emails said drastic things like "this year I lost my entire family" or "I lost my son and these are my only videos and pictures of my only child and I can no longer have children," etc. I also included screenshots of the instructions detailing how often I must log in or access my account in order to keep my files saved, and thoroughly.

Originally, I was recommending Degoo to everyone! I got SO MUCH SPACE, for FREE, and honestly I was using it primarily as a way to store all of my personal photos and videos of my only child, some of which were very large files. Since I mostly used my phone, I didn't realize there was such a problem accessing my stored files through pc. I think you can't... but this may have changed by now. I loved how it was written everywhere that my stuff would be forever stored, as long as I checked in once or twice a year. DONE!

Hard times came and I was mugged and have been smartphoneless for a few months now, so one day I decided to check in to Degoo and try to locate a few specific videos through my PC, only to find IT HAD ALL BEEN ERASED!! Even though I had read and followed the directions in the fine print of how often to check in to ensure saving my files, I failed to notice there was ADDITIONAL, seemingly CONFLICTING fine print saying it had to be accessed once every 3 months?! I still fail to understand how both sets of instructions can simultaneously be true. I also noted the app has to be installed and running... or something to that effect, which is bad news if you are needing space, ONE OF THE BIG REASONS WE USE CLOUDS, RIGHT??

It works for backing up my downloaded and screenshot images but I have a hidden folder in my mobile and the images I transfer to that folder do not get backed up to Degoo. The only way I can back them up is by backing them up before moving those photos to a hidden folder in my phone. You can have peace of mind as do not need to manually backup your images and videos anymore. I like that it auto backups my images which I have set on when the phone is charging. They have a generous free plan, which has ads but if you watch ads you get additional storage as rewards. You can get the pro plan when you need more space which is also affordable.

They can improve the view of moments and gallery to be able to reduce the size of the image displayed as per one’s preference. I can go to my connected device and access my backed up photos from there but there is no option as yet to filter my photos for a particular device in the Degoo Gallery view. The only option available to sort in Degoo gallery are newest or oldest.

They offer a storage service for a great price.

They show full-screen ads, which block the app for a few seconds, even on premium accounts, making browsing between files slow and difficult. Support does not work. They never respond to emails. They do not have 2-step authentication.