Google One

RATING:

4.7

(25)

About Google One

Google One gives you access to more storage for your photos, docs, and other files across Google Drive, Gmail, and Google Photos. With a membership, you'll get extra benefits like 24/7 support from Google experts and storage for videos and pictures shared between up to five family members.

Google One Pricing

Google One offers multiple pricing plans that scale with the amount of cloud storage offered, outlined below: - Basic: $1.99/month for 100 GB of cloud storage - Standard: $2.99/month for 200 GB of cloud storage - Premium 2TB: $9.99/month for 2 TB of cloud storage - Premium 5TB: $24.99/month for 5 TB of cloud storage

Starting price: 

$19.99 

Free trial: 

Not Available

Free version: 

Available

Google One cloud storage

Google One Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Google One

1 - 5 of 25 Reviews

User Profile

Nur Zuhaira

Verified reviewer

Telecommunications, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed July 2022

Good platform for photo editing and storing

PROS

When I realised that Google's basic free storage would not be sufficient space for my requirements, I decided to upgrade to Google One. Furthermore, there is a simple form of payment. Moreover, Google One enables a wide range of new editing possibilities in Google Photos.

CONS

The email client here on the mobile app and the web-based desktop version lacks the functionality I want from a file-sharing perspective, namely the ability to send full versions of the files rather than just links to them on Google Drive.

Christopher

Food & Beverages, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

The One solution for our data storage , backup

We are able to backup critical files and settings and able to share and collaborate easily and securely. I definitely recommend Google One to all of my colleagues. Great customer support when we need it.

PROS

Easily backup files, email, photos and device settings. Able to share files securely and quickly to users. Superb support and help with all Google products.

CONS

Sometimes receive data storage limit warnings when not close to storage limit. (I.E. 11% warning issued stating that if storage runs out backups will not continue.)

Reason for choosing Google One

Integration with other google products is easy and secure. Awesome price point compared to other storage platforms.

Reasons for switching to Google One

Easy integration with other Google products that we are using.

Troy

Broadcast Media, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Google One real world opinion

It works , A LOT of roomfor improvement but the parent company is focused on money , NOT on customer satisfaction .

PROS

Instantaneous changes as expected . However , I know I've said this in other reviews , the ability for granular " tweaking " of your personal settings was removed by Google over the years which is ridiculous .

CONS

Pricing , pricing , pricing AND the removal of " tweaking " as I mentioned above .

Shane

Computer & Network Security, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed February 2024

Google one

PROS

I liked the fact that you have a full of backup and that you also have more Google drive storage space when you get this package.

CONS

The thing I really don't like is the way they pack all of the phone backup and recovery together. It doesn't allow you to switch phones and still have access to the text or apps from the backup instead the old phone's backup is basically useless.

User Profile

Xavier

Verified reviewer

Music, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed June 2022

Why use anything else?

Overall I was very satisfied with my experience. I use it all the time with sharing files, storing in Google Drive and making sure that I have enough space on my devices.

PROS

You pay the monthly fee that you choose depending on how much storage you need. And, in my opinion, it is a very low fee for the storage that you are going to use. Anything that you want backed up, is backed up, and you can access it anywhere that you have an internet connection.

CONS

The least thing that I did not like about Google One is that if you are not organized, you files can get lost. Maybe they can implement some type of templates to file storage? But if you are organized, I am somewhat, your files will be okay.