kDrive

RATING:

4.2

(6)
Overview

About kDrive

KDrive is a storage and file-sharing platform that prioritizes the privacy of users. It offers online collaboration capabilities for Word, Excel and PowerPoint documents and can be accessed via an online interface, as well as a mobile application and a synchronization agent for macOS, Windows, and Linux.

kDrive Pricing

Starting price: 

€5.54 per month

Free trial: 

Not Available

Free version: 

Not Available

kDrive view documents
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kDrive Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for kDrive

6 Reviews

Jérémie

Internet, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2022

Best value for money

PROS

First, it's price and privacy value. I was on another drive but I switched to Kdrive. For the same price, you can multiply by 10 your space, and manager your users. The manager is easy to use and have a large panel of options.

CONS

I think it miss some granularity on the number of users per level of subscription. Could be more crescendo. Linux client is less efficient than windows'.

Reason for choosing kDrive

Same as Google, privacy concerns

Reasons for switching to kDrive

I was lacking of space in Google one, plus I was concerned with privacy. Next level was too expensive for me.

Martin

Architecture & Planning, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Gute, sichere und unabhängige Cloudlösung zum fairen Preis. Engagierter Support von echten Menschen.

sehr gut.

PROS

Automatische Synchronisierung mit lokalem NAS, einfach zu bedienende intuitive Smartphone-App, Sicherheit durch hosting in der Schweiz, jenseits datenhungriger amerikanischer Anbieter.

CONS

Maximal drei Nutzeraccounts im aktuellen Paket. Würde gerne auch in der Familie separate Accounts für private Nutzung vergeben, das würde aber sehr teuer.

Reason for choosing kDrive

Automatische Synchronisierung mit lokalem NAS, einfach zu bedienende intuitive Smartphone-App, Sicherheit durch hosting in der Schweiz, jenseits datenhungriger amerikanischer Anbieter.

Reasons for switching to kDrive

Datensicherheit

User Profile

Bryan

Verified reviewer

Real Estate, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed February 2022

They corrupted and destroyed my data and they could not recover it

About 3 months ago my data in certain folders was disappearing. I asked them over and over about it but they either didn't respond or they responded with the attitude that they don't know what happened, nor frankly did they seem to care and they definitely had the attitude that I must be the problem as it couldn't be their system. They did recover that data, but I kept asking them to find out why this had happened. Well, it happened again, and en masse. Much of my data disappeared for no reason. The folders were still there but the data was gone. Pdf's gone, jpg's gone, png's gone, .java files gone. I found them in the trash. Thinking this odd, I restored them but now they were corrupted beyond use. Documents related to my mothers probate, corrupted. Pictures of my wife from up to 20 years ago, corrupted and in-openable, dozens of .java files corrupted and broken beyond repair. I told them about this again and I could tell they had the attitude that I must be deleting them as it couldn't be their system. I admit to wondering myself. Soon afterwards I emptied the trash because I had put a few files and folders in there that I had imported from google drive. But apparently the system had been randomly been doing it again and putting my files in trash. So now all the data that had disappeared was gone because they have no way to recover data to a previous time like with icloud or google. They take no responsibility, they do not care about the problem.

PROS

It seemed very professionally done and a worthy competitor to big tech and based in Switzerland.

CONS

No way to restore files to a previous state. They only have the ability to take things out of trash and put them back. But in the process of doing that, much of the data is corrupted beyond repair. Service is ambivalent. I lost all my data in their kdrive over 3 months, corrupted beyond repair or gone completely. They don't care, they figured it must be my fault and they have moved on to other customers. Imagine Customer Service made up of weed users and you understand the response you will be getting. My data was destroyed and all I get was "Thank you for your confidence. We remain at your disposal.".

Vendor Response

Thank you for your review, and please know that we are truly sorry that your experience was not optimal. As discussed in the ticket, we try to provide as many innovative solutions as possible for our customers, such as the rollback tool. This tool is currently reserved for our support agents, but will soon be deployed to all our users. This tool allows you to go back to a previous state of a document, from the very creation of a kDrive. However, its limitation is that if the recycle bin can has been emptied manually (action only possible by the user), then the file is permanently lost. For this reason, a message warns the user of that fact. This limitation is the very reason why we do not perform any automatic recycle bin cleaning even automatically or after X days. This is made so the file history is systematically maintained. Please know that our teams remain at your entire disposal.

Replied February 2022

Romeo Urbain

Verified reviewer

Computer Hardware, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

bon stockage cloud

kDrive à une particularité qui diffère de ces concurrent en occurrence le respect de la vie privée de plus il est facile à utiliser, il est adapté aussi bien aux entreprises qu'aux particuliers

PROS

c'est un service cloud sécurisé, facile à utiliser et pas cher qui respecte la vie privée des utilisateurs

CONS

j'apprécie le faite que le tarif soit bas mais la version gratuite est seulement limitée à quelques pays européens

Anonymous

1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed April 2023

Very attractive prices and features

My overall experience is positive. I am completely satisfied with the service of "kDrive".Its price remains very interesting for a self-employed person like me who works alone.

PROS

The 15 GB of the free version and the price of the offer with 2TB of storage very competitive! Can be used on all platforms, ergonomics, the "kSuite" and the "infomaniak" ecosystem.It is a serious competitor to other solutions.

CONS

I haven't really found any negative point(s) yet. It gives me complete satisfaction.

Valentin

Computer Software, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2021

The best file host/sharing for entreprise

PROS

- Free Storage - Integration with KSuite - Can be use in our domain name - Good Speed - Host in Swiss - RGPD Friendly

CONS

- Limited fonction - Can be hard to manage some time

6 Reviews