About Loc8

Loc8 is a cloud-based platform that allows users to create and send quotes, manage their jobs and their teams and gain financial insights about their operations. With Xero and QuickBooks integrations, all invoices can be created, managed and generated straight from mobile. With Loc8 users can also take credit card payments directly in the field and record cash payments.

Loc8 also enables users to automatically generate task-based work orders for assets based on location and required maintenance frequency. Users can also create condition and event-based rules to automate their operations. They can automatically notify someone when an asset fails or set an asset to inactive when a parameter is updated.

Loc8 offers a free license for up to five users and...


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Supported Operating System(s):

Web browser (OS agnostic)

124 Reviews of Loc8

Average User Ratings

Overall

3.73 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(27)

27

4 stars

(52)

52

3 stars

(33)

33

2 stars

(9)

9

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 124 results

July 2018

Lois from Altran North America

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Excellent for tracking records for a smaller business.

Ability to track our jobs and material.

Pros

Easy to use, easy to download documents. Ease of access for other users to track your information. Professional quality. Easy to print documents. Holds large files.

Cons

Would like an easier way to search jobs. Multiple search tools. Times out quickly have to sign in again. Will freeze frequently.

Response from Loc8.com

Replied July 2018

Hi Lois, Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback. We are glad to know that you are satisfied with our product! Customer experience/satisfaction is at the epicentre of our business strategy! Best regards, The Loc8 Team

September 2018

Brandon from Accord Solutions Group, LLC

Company Size: 1 employee

Industry: Security and Investigations

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Great Field Service App

So far its been great. I switched because my last FSM software increased the pricing and/or changed the pricing structure. Since I am a very small service company specializing in life safety inspections, I don't always need the routing, GPS tracking, auto emails and SMS, etc. Many programs now days either lump the few options I need (tasks, subtasks, portal, branding, etc) with numerous functions I would never use. This usually prices it out of a reasonable range.....

Pros

The , most important feature, to me is the ability to create a job from within the app, on the fly. Many FSM apps force a user to go to the website via browser to add certain information. I realize that's on purpose, to limit junk information being input into your system, however for smaller companies like me its critical to be able to perform all functions within the app.

Cons

It appears there are certain features that are not in the freemium version. I would like it if there was a way to perform an extended demo of those items. also, It would be great if items not included in the freemium could be on a menu based subscription. Lastly, where most of these softwares fail, in my opinion, is bulk export of everything. I.e. - if I ever cancel for any reason, I should be able to bulk export all of my pictures, files, notes, contacts, work orders, invoices, etc . most either have very limited export options or require manual export per job, etc.

Response from Loc8.com

Replied October 2018

Hi Brandon, Thank you for your feedback and review. We will get in touch with you soon regarding a demo of the premium features! Regards, The Loc8 Team

July 2018

Edo from Gheko Constructions

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Loc8 is pretty much exactly what I was looking for. It has all the features I need. Service great.

The ability to manage the warranty period on new builds in a more efficient manner.

Pros

It has all the features I need and the screens are easy to follow and are not crowded. They have both the desktop version and the mobile phone version for both Android and Apple.

Cons

There was a bug in the system that is currently being addressed. They got onto it as soon as I made them aware of it.

Response from Loc8.com

Replied July 2018

Hi Edo, Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback. We are glad to know that you are satisfied with our product! Customer experience/satisfaction is at the epicentre of our business strategy and we will keep on doing our best to make Loc8 an intuitive and user-friendly platform. Best regards, The Loc8 Team

November 2016

Graham from Programmed Facility Management

Company Size: 10,000+ employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

3.0

Functionality

2.0

November 2016

A Functional Work Order Manager

Loc8 can be frustrating due to the fact that work order disappear from the app as soon as they go into 'Completed'. Their should be the option to 'hide' a work order once it's completed. This makes it very difficult for a supervisor to monitor jobs on the road and you have to log on through a third party flash browser app, or take your laptop with you everywhere. The sub-contractor desktop dashboard is not as detailed as the supervisor's desktop dashboard which also makes finding details difficult for them. Does have some good features, but the frustrations out-do the positives unfortunately.

Pros

It has desktop and mobile apps.

Cons

The mobile app is extremely limited in its capability.

Response from Loc8.com

Replied November 2017

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available! Hi Graham, Thank you for taking the time to write a review about our software! We agree with some of the elements you pinpoint and we are sorry to hear that your Loc8 experience hasnt always been smooth. Unfortunately, your company has not yet upgraded to the current Loc8 platform in which the issues you raise have been addressed and the system vastly improved. The new Loc8 platform was release in early 2016 and we strongly encourage you to take advantage of the 14-day free trial so you can take note of the significant improvements. Our support team will get in touch with you and they will do their very best to optimise your Loc8 experience! Best regards, The Loc8 Team

October 2018

Corwin from Cutco Vector Marketing Corp

Company Size: 11-50 employees

Industry: Consumer Goods

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

October 2018

Straight Forward and User Friendly

It's so simple to use that I can refer associates and colleagues to open jobs, they can do the job and I get a finders fee. I don't even have to touch the job technically, I can get paid.

Pros

During the start-up period of my business, I went through the trial periods of several task management and technical dispatch programs. Jobber, Housecall, Thumbtack and then Loc8. While Jobber and Housecall are over complicated with hidden fees attached everywhere, I found Loc8 to be very intuitive and very affordable in the long run and the trial is completely free. All of those programs require you to modify and manually tweak the settings at some point so the easier a program like Loc8 is to use, the more time you can dedicate to developing your business and getting projects done.

Cons

Being entirely cloud based can have it's downsides in the field when connectivity is spotty.

Response from Loc8.com

Replied October 2018

Hi Corwin, Thank you very much for taking the time to write such positive review about our software, we greatly appreciate and value your feedback! We are pleased to know that you are satisfied with your Loc8 experience as we are continuously working on ways to improve our platform to make it always more intuitive and effective. Best regards, The Loc8 Team