Ostara Systems
About Ostara Systems
Ostara Systems Pricing
Pricing is on a per site basis, and varies based on size and/or volume of activity. Please call us for a bespoke price.
Starting price:
£1,000.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Ostara Systems
1 - 5 of 11 Reviews
Sean
Banking, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Ostara Review
Accommodating, professional and experienced. Supporting us optimising our PPM and maintenance strategy and routines.
PROSEasy of use, set up and deployment. Competitive commercially in the market
CONSReporting can be a bit rigid. In addition the number of reports can be confusing for the end user.
Vendor Response
Thank you so much for your review! It's a pleasure working with you and your colleagues at Santander. We really appreciate your continued support. We look forward to continuing to work with you in the future.
Replied January 2024
Sara
Financial Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
User Friendly System and Valuable Support
I've loved working with Ostara over the years. They are an absolute pleasure to work with and the support we have needed recently to use the system to it's full potential has been incredible. It's a great system with lots of reports and data available.
PROSI the think system is easy and simple to navigate. I like that we have the functionality to control and change a lot of our data. The support from the Ostara team is fantastic, always willing to help answer whatever question is thrown at them.
CONSI think the setting up of PPMs is not as slick as I would like, but I understand there is good reason for this, that there's lots of different ways that these can be set up so it makes sense that it's going to be a little complex when the options are plentiful.
Vendor Response
Thank you so much for your kind words! It's been a pleasure working with you and your colleagues. We really appreciate your continued support. We look forward to continuing to work with you in the future.
Replied January 2024
Kelly
Warehousing, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2024
Its a mixed bag......
Its a mixed bag...... we have been using the system for just over 2 years, its a good system in one way, everything is in one place, you can find lots of info and get reports but its long winded. On a plus note, its better than we had before which was an inhouse system.
PROSI like the way that you can see full details of PPM's, see what's upcoming. The system can do lots of different things
CONSHow the contractors struggle to log in via the app and then we have to close jobs/raise remedial jobs. There is so much handholding required..... I also think better help procedures need to be put together the ones in place are not user friendly. While you can do so much with the system, it can be clunky.....
Yasas
Warehousing, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Customer Feedback
Very Happy. The development team is very helpful. Presently, I am involved in getting our accident form added to OSTARA. The development team has done a good job developing this as per our requirements.
PROSPPM side
CONSReactive work orders
Vendor Response
Thank you for your review! It's a pleasure working with you and your colleagues. We really appreciate your continued support. We'd love to know why you are suggesting that the Reactive Work Order functionality isn't as high a standard as the PPM functionality - if you can let the Support Team know we'd love to find out! We look forward to continuing to work with you and the rest of your team in the future.
Replied January 2024
Matt
Hospitality, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Ostara Systems Review
Ostara is a feature rich, flexible system that providing great value for money and all the functions we need to manage maintenance across a large property estate.
CONSVery little - the Ostara team are flexible and accomodating, and my experience is that any gaps, missing functionality or quirks can be introduced or resolved during their regular update schedule.
Vendor Response
Thank you so much for your review Matt! Its a pleasure working with you and the Whitbread team! We look forward to continuing to work with you in the future.
Replied February 2024