Bynder Software


 

Bynder offers a selection of branding, marketing and digital asset management (DAM) tools for businesses of all sizes. Bynder’s DAM is designed to help companies manage, maintain and distribute public and private digital assets, including videos, documents, images or any other form of digital content.

Bynder DAM increases productivity, partly by organizing a company’s digital assets into a centralized, searchable, database that can be accessed by any employee from any location. For security, Bynder DAM uses two-factor authentication and management can change access and editing rules on individual or per-group bases.

Bynder DAM is a cloud-deployed platform and can be accessed from any web browser. It integrates seamlessly with Bynder’s other tools, allowing companies to smoothly add new functionality as needs change over time.

 

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Supported Operating System(s):
Web browser (OS agnostic)

119 Reviews of Bynder

 

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Showing 1-1 of 1

Whitney from Zillow Group
Specialty: Software / IT
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

Good for simple use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I use WebDam to search our internal database of assets (logos, approved images etc.). For this simple use, WebDam is great. You can search by keyword or by organized folders. As someone who is simply searching (not the administrator) it's really easy and clear.

Cons

As a user, I don't have much use for WebDam outside of searching for assets. As I am not the administer, I don't have any complaints!

Review Source
 
 
 
Showing 1-20 of 118

Caroline from MC2
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Bynder was the best thing that happened to our department in 2018

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's when the division president drops by -- in person -- asking for photos of a project and you are able to pull them up almost instantly and email the proper size to him inside of 5 minutes. Makes you look like a hero and an organized one to boot.

Pros

At last, the photos, proposals, documents, style guides, presentations...(you get the pciture) are all in one place and searchable down to the last period and exclamation point.

Cons

The database works hard to deliver our search results, but we always expect more and faster results would be heaven. And one other thing, the wait to see new assets after posting can be agonizing. Particularly if you have additional files to upload with it.

Review Source: Capterra
 

Ron from Alpinestars
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Functionality vs Speed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support

We are using Bynder as a digital assets manager to share images, campaign tools, and videos to our internal teams, dealers, distributors, and media associates. So far our outside visitors who use Bynder have found very few issues with the tool. However, others have found the interface daunting and difficult. We have had made huge concessions to our homepage to funnel visitors to our Bynder site forgoing many of the features.

Pros

I have grown to like Bynder's filter system and understand its power in finding assets quickly.

Cons

1. There are always issues with load time and responsiveness.
2. Setting up permission levels and functionality is a real chore. Maybe it is our needs, but the initial setup was not well-explained.

Review Source: Capterra
 

Caitlin from OneGoal
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Great product that grows with your company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall we've had a great experience with Bynder. We've been able to steadily grow and the new features they have added and improved have also improved our work streams.

Pros

The people at Bynder are great. The process of building our product was seamless and our contact always get back to us quickly with answers to our miscellaneous questions. They were also willing to customize the product to fit our needs and willing to grow with us, given we are a small organization but growing rapidly.

Cons

There are some features that I wish were robust. For example, the Guidelines feature is quite limited in formatting and is not as user friendly as the portal. Another example - we'd love to be able to check multiple filters at once. The photo cropping tool was also quite limited but Bynder recently made improvements to this. Another cool feature about Bynder; they listen to feedback and are constantly improving the product.

Review Source: Capterra
 


December 2018

December 2018

Good product that met our needs for a while

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Functionality

Product Quality

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Usability
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Quality

It solved a lot of problems and was a great first step. Eventually we moved to a more sales-enablement focused platform that accomplished digital asset management plus sales enablement all integrated with Salesforce. But the marketing team was very happy with Bynder.

Pros

Easy to manage and tag assets; version control of all assets; easy to share assets out with internal stakeholders, clients and prospects using collections.

Cons

Until the end, we heard complaints from sales that it was too hard to find things. Too many results would come up and in no particular priority order.

Review Source: Capterra
 


December 2018

December 2018

Webdam review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Easy to use out of the box, permission are a breeze to set up

Cons

Some basic DAM features aren't available, reliability of features working properly

Review Source: Capterra
 

Ashley from Sanger & Eby
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Easy to use, robust system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Support

I have had a positive experience with Bynder. The team is very responsive, and I really like the platform.

Pros

Bynder is really robust, customizable, easy to use and intuitive which is why we went with the platform after researching options.

Cons

There is one little quirk I have stumbled upon with naming the various properties you can assign to your media, but nothing that would prevent me from suggesting the platform.

Review Source: Capterra
 

Sean from Pillow Perfect, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Very Intuitive!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

We have added 6500 assets in a short time span, and it's easy to organize and add attributes for all of them.

Pros

The Bynder DAM is so intuitive and easy to set up. It has been easy to get everyone on board, and I already recommended it to my previous company as well. It works like many e-commerce sites with the menu system and takes almost no training time to get started.

Cons

There are some little things, like how I can't approve more than 20 assets at a time or not being able to add a description upon import, but those are things I can deal with.

Review Source: Capterra
 

Mark from Groupon
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

December 2018

December 2018

Bynder is very easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I love most about Bynder is just user friendly the interface is. Everything is in the right place, which makes it super simple to figure out on your own, with little to no guidance. Their API is also really easy to use with plenty of options to integrate your third party tools.

Cons

I would love more built in integration possibilities, like auto import from Adobe stock or similar.

Review Source: Capterra
 

Erin from Great Minds
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Life-saver!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Bynder has totally changed our asset storage.

Cons

Random glitches make it hard to operate some days

Review Source: Capterra
 

Ernest from Ruffwear
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Unlimited Features and Customization, Great Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
Value for Money
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Support

We came from manually coding our seasonal assets to a landing page for our dealers and distributors. It was a great experience for them but far too much time and effort to maintain. We Then migrated to an FTP solution that saved us a ton of time each season to upload assets but was an awful experience for our dealers. Upon researching DAM systems we came upon Bynder. We were drawn to them based on the branded experience and the ability to make it feel Ruffwear and not another generic file sharing platform. In the first 6 months the number of process improvements and ideas that have come about based on Bynder's abilities is amazing.

Pros

The amount of customization and branding combined with the features available are incredible. The on-boarding was organized and efficient. Post support, success manager is great to work with. The continuous improvements every month to the platform show the commitment to evolving the platform.

Cons

Due to the amount of features and customizations it can be a bit overwhelming unless you are in the system using it daily.

Review Source: Capterra
 

James from Blendtec
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Easy way to view internal marketing documents, pictures and videos

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Webdam is extremely easy to upload, view, and share content within the organization. I use this program almost daily.

Cons

Once in a while the program will log me out of my profile and I can't access the content.

Review Source: Capterra
 


October 2018

October 2018

Not Worth The Price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

Great software, but for the price, it is just NOT worth it.

Pros

It is extremely easy to use. It is a basic folder structure. The customer service responds back quickly. We decided to go with WebDam because the permissions with the folder structure for each user.

Cons

The price is just not worth what you get. Half of the features on BrandConnect don't work, the site crashes every month, you can't mass download folders, the account reps don't know much when you have questions if you need anything done expect to overpay. We ended up going with a cheaper and MUCH better solution for a digital asset manager.

Review Source: Capterra
 

Ann M. from BVK
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Bynder WebDAM merger - so far, so good

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Can't wait to see further enhancements!

Pros

Our DAM provider, WebDAM, joined forces with Bynder this year. We have seen lots of great enhancements, including increased security measures plus improved training and onboarding documents. We've also noticed differences in support that are all good.

Cons

At this point, we haven't seen any cons except the continued changes to the branding that take a bit of time to get used to.

Review Source: Capterra
 

George from NUS Consulting Group
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Easy and capable Digital Asset Management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Product Quality
Quality
Value for Money
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Support

Continuous improvement. it's replaced Evernote and Dropbox for my digital asset management.

Pros

For years I've struggle with a huge Evernote trove of assets or multiple Dropbox folders. Bynder has replaced all that. Very clean database. Just the right amount of categories and tags to provide organization without requiring an extensive dictionary. And Thumbnails that are big enough to see and take action against. Also, you can share files with colleagues and customers very easily.

Cons

There's nothing I actually dislike... perhaps I'd like better frontpage control over which categories are displayed by default. No bigee.

Review Source: Capterra
 


July 2018

July 2018

Intuitive system -works great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

It's much easier for sales reps to find the content they need, rather than asking me for files multiple times per day. I love that you don't have to slog through folders - you can mix and match tags/filters to find exactly what you want in very little time. It's also been great to have public links to the files (if desired) to send them out to people outside of the company, like prospects.
Way, way better than Dropbox... there's also rudimentary tracking features which could be improved but already have come a long way in the 2 years we've had the system.

Pros

It is very easy to find what you need, and it's really easy to train new employees on it - I basically tell them it's like searching on Amazon. It's a huge upgrade from the folder-based system we were using before (Dropbox). I really like that if an asset needs to be updated, you only have to upload the new version to one place.
Our client service rep is also wonderful.

Cons

It was a slog to get the system fully implemented. I suppose that's the case with any digital asset management system, though. It is also pretty expensive for what seems like relatively simple software.

Review Source: Capterra
 


March 2018

March 2018

The pricey enterprise solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

WebDAM makes it really easy to find your assets. Their biggest strength is numbers: they've got so many clients they probably have one like you, and they perform the initial migration, so if you have a ton of content that's poorly organized, they will work with you to figure out just the right metadata and folder structure, then magically put everything where you can find it.

Cons

The power comes with a huge pricetag, and they're not able to work with you if you have a lower budget - even if you're a nonprofit.

Review Source: Capterra
 


March 2018

March 2018

Really innovative product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The onboarding is really great at Bynder. They do a decent job making sure that everything is easy to get started with.

Cons

Although the onboarding is smooth, there are always problems. It's not cheap enough and does have some UI problems.

Review Source: GetApp
 

Denise from Talking Rain Beverage Co.

January 2018

January 2018

Great tool to get assets to our internal and external customers.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Organized and easily distributed assets.

Pros

Ease of use to organize and manage assets. Like the admin tools are reports and metrics that can be produced.

Cons

The occasional lag time. There is not a lot from an administrator's stand point that has been difficult.

Review Source: Capterra
 

Andrea from Sun-Maid Growers of California

January 2018

January 2018

It has been a learning experience. The system is not as user friendly as I expected.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Pros

It can be adapted to all types of users. Whether you are sending a single file or many it can be accomplished.

Cons

When you set up a user you must know what all they will need, sometimes when setting up you don't realize you have so many steps to adapt to one user, then you end up going back to see why they can not see or use a particular item. This is very time consuming. Perhaps if we were asked questions when setting up we could do it right at the beginning.

Review Source: Capterra
 

Jason from IHS

January 2018

January 2018

I love WebDAM and so do all of my users

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

brings all of our assets together under one system and allow access to all users across the company

Pros

Sharing directly from the system is amazing, along with folder permissions this makes the system extremely powerful

Cons

sometimes the functionality does not always work reporting and uploading tends to go in and out and when a new version is added to the system any previous sharing links contain the old asset

Review Source: Capterra