Confluence

RATING:

4.45

(2926)

About Confluence

Confluence is a project management solution that enables organizations to create, collaborate, organize and review project documents. The system offers both cloud-based and on-premise deployment. Confluence’s editor feature allows employees to create content such as meeting notes, product requirements and research reports. The solution enables managers to review and share feedback in documents themselves. Confluence’s knowledge management module provides users with a centralized repository to access and search relevant content according to project requirements. The system lets managers restrict access to confidential data and collaborate within closed groups. Users can publish, organize and access company information in a central location. Confluence's ...

Confluence Pricing

Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.50 per user/month Premium: $10.50 per user/month

Starting price: 

$55.00 per month

Free trial: 

Not Available

Free version: 

Available

Slide 1 of 5

Confluence Reviews

Overall Rating

4.45

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Confluence

1 - 5 of 2,902 Reviews

Chris

51 - 200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2020

Great way to share content and track project goals and outcomes

User Profile

John

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Our knowledge base

We were having problems to share information, and some users were not getting the right information. Knowing that we have a tool for information sharing like Confluence, we create a plan to start documenting all our processes, and now they are available across the company.

PROS

It is very useful to share all our documentation and knowledge base. All the users are now able to get updated information, and can share any documentation with the team.

CONS

It can become a bit slow sometimes, causing the pages to take longer to load and look for information.

Reason for choosing Confluence

It was the better option for our company, thinking on how robust is the tool.

Reasons for switching to Confluence

We were looking for a better documentation and information sharing tool

User Profile

Denise

Verified reviewer

Marketing and Advertising, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

All-in-one collaboration platform

Aids in the development of specialized work areas, wherein employees may carry out their duties in a relaxed and conducive setting. Integrating with other Atlassian products, as well as third-party apps, makes the platform more robust. It's easy to implement, fits any budget, and can help any business expand its operations.

PROS

Atlassian Confluence is a platform for teamwork and information exchange that has helped our company greatly improve its operations. The platform is accessible to all users and features a straightforward interface, enabling our company to set up shared workspaces where employees can efficiently complete a wide range of assignments. It's steady, and it's facilitated the simple expansion of our holdings.

CONS

There was a difficult learning curve for some of our less tech-savvy consumers to become proficient on the site. Some users may find it inconvenient that customer service is only offered in English.

Reasons for switching to Confluence

If an organization's goal is to increase productivity by 50 percent, then Atlassian Confluence is the tool to use since it facilitates the creation of several shared workspaces and the exchange of ideas among employees. Workflow and productivity will both increase because to the platform's ability to centralize and standardize a variety of tools and processes.

Jatin

Information Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Review about Confluence

PROS

Document managementCollaborationKnowledge managementIntegration with other tools

CONS

Complexity: Confluence is a powerful tool with many features and capabilities, which can make it somewhat complex to set up and use effectively. It may take some time for users to become familiar with all of its features.Cost: While Confluence offers a free version, its more advanced features are only available with paid subscriptions, which can be expensive for some organizations.Customization: While Confluence is highly configurable, making extensive customizations may require some technical knowledge or expertise.User interface - Little bit tricky

Cesar

Food & Beverages, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

4

Reviewed April 2023

"Streamline team collaboration with this versatile content management tool"

Confluence has become an essential tool for my team's project management and collaboration. I love its customizability and integration with other tools like Jira and Trello. However, some of the more advanced features can have a steep learning curve and the interface can be overwhelming at times. Overall, I highly recommend it to any team

PROS

Confluence is a highly customizable content management tool that offers a wide variety of features and functionalities. From creating web pages to collaborating on files and creating custom workflows, Confluence streamlines team collaboration and project management. We love its integration with other popular tools like Jira and Slack, which allows us to work more efficiently. Additionally, we've noticed a significant improvement in team productivity since we started using Confluence. I would recommend this tool to any team looking for a comprehensive solution for content collaboration and management.

CONS

Despite being a useful tool, Confluence can be a bit difficult to learn for new users. It requires a certain learning curve, which may take some time to fully master its use