IXIASOFT CCMS

RATING:

4.3

(6)
Overview

About IXIASOFT CCMS

IXIASOFT has proven itself a visionary in the content management software space, providing innovative solutions to manage, share and deliver brilliant content. IXIASOFT CCMS makes it easy for technical writers to do what they do best - create high-quality, accurate content. Its role-based feature set provides clarity at every step of your documentation workflow. IXIASOFT's technology partners include Acolad, Zoomin, Precision Content, Congree, and Fluid Topics, among many others. The CCMS solution aims to help every customer achieve their technical documentation goals.

IXIASOFT CCMS Pricing

Starter - $3850/month (annual billing) Team - $8370/month (annual billing) Business - $14310/month (annual billing) Enterprise - $21585/month (annual billing)

Starting price: 

$3,850.00 per month

Free trial: 

Available

Free version: 

Not Available

IXIASOFT CCMS user interface.

IXIASOFT CCMS Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4

Functionality

4

Most Helpful Reviews for IXIASOFT CCMS

6 Reviews

Pawel

Medical Devices, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

What's not to like?

PROS

Powerful and reliable system that enables us to author content and localize it into 30+ languages. It's rather easy and intuitive to use. It integrated smoothly with the existing business processes.

CONS

Localization module is one of the features that could be improved and this has already been announced for the next major release.

Vendor Response

Hi Pawel, Thank you for taking the time to provide a review; we consider all feedback vital to our strategic roadmap, and we appreciate your objective comments. Best regards, The IXIASOFT team

Replied November 2022

Robert

Information Technology and Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

Great CCMS with full DITA Support

Good Support on implementation process. Frequent updates and appreciated user's feedback takes hopes up that this software is going to fulfill all of DITA Users requirements.

PROS

- Intuitive Web-Client UI and Editor - Output automation - Customizable workflows -

CONS

- RDP connection Problems - Not all features available in the Webclient yet

Reason for choosing IXIASOFT CCMS

100% DITA support, Review in target language possible, customizable workflows, configuration support

Vendor Response

Hi Robert, Thank you for taking the time to provide a review; we consider all feedback vital to our strategic roadmap, and we appreciate your objective comments. Best regards, The IXIASOFT team

Replied November 2022

Wim

Hospital & Health Care, 5,001-10,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

IT Support needs iXiaSoft support

As a IT Support member, it's mandatory to have a descent support contract. Communication with sales, account manager or support has always been pleasant and correct.

PROS

As a Technical IT Support members, the on-prem 6.2 version that we are running was, together with iXiaSoft services, straight-forward to setup.

CONS

The initial intallation and configuration seemed very complex, but with help of iXiaSoft, it was ok.

Reason for choosing IXIASOFT CCMS

A management decision back then (years ago)

Vendor Response

Hi Wim, Thank you for taking the time to provide a review; we consider all feedback vital to our strategic roadmap, and we appreciate your objective comments. Best regards, The IXIASOFT team

Replied November 2022

Katherine

Machinery, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Technical Authoring Made Simple!

Content Sharing globally has been a game changer for my company. Updates to our libray of books is made easier with Ixaisoft saving money and resource.

PROS

Easy editing, authoring and I love the re-useable topics and features.

CONS

I'd like the version control to be expanded.

Reasons for switching to IXIASOFT CCMS

Our Head Office in Japan.

Vendor Response

Hi Katherine, Thank you for taking the time to provide a review; we consider all feedback vital to our strategic roadmap, and we appreciate your objective comments. Best regards, The IXIASOFT team

Replied November 2022

Amandine

Logistics and Supply Chain, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed December 2022

A great software, especially for teams new to DITA

PROS

The web interface is clear and not overwhelming to new users, even when they are not familiar with this type of software or DITA. Bringing new authors or contributors into the software is straightforward.The advanced search and the full-text search are powerful and give good results when tailoring what you are looking for.Workflow

CONS

More features regarding the editing of images are a point for writers who also produce their own images.

Vendor Response

Thank you so much for taking the time to review our software! Best regards, The IXIASOFT team

Replied December 2022

Richard

Semiconductors, 501-1,000 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed October 2022

Eclipse version of DITA CMS is complex but does everything you need

PROS

The Eclipse version is a lot to learn for authors, but provides a lot of functionality for publishing very large documents with a lot of re-use and many profiles. The search is excellent as is the oXygen integration.

CONS

Needs a good reviewer tool. Unfortunately, with the development of the web version there is no further development of the Eclipse version.

Vendor Response

Hi Richard, Thank you for taking the time to provide a review; we consider all feedback vital to our strategic roadmap, and we appreciate your objective comments. Best regards, The IXIASOFT team

Replied November 2022

6 Reviews