About Brokermint

Cloud-based residential real estate brokerage solution including robust real estate accounting, commission automation, transaction management, and more.

Simplify and automate your office to move at the speed of the market. No more manual commission calculations, repetitive data entry, or spreadsheets. Save time and reduce costly errors.

Use some or all of Brokermint's modules to accelerate your back office.

Integrations include CRMs, MLS, QuickBooks, and Realogy Dash.

Access from anywhere with browser or Brokermint app.


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789 Reviews of Brokermint

Average User Ratings

Overall

4.51 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(492)

492

4 stars

(228)

228

3 stars

(53)

53

2 stars

(11)

11

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 789 results

December 2018

User Profile Picture

Brian from NATO Allied Command Transformation (ACT)

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Military

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

December 2018

Easy to Use and keep files organized

Overall, I really like using Brokermint. The learning curve is not steep, and it's a great way to share and organize contract files.

Pros

I've used Brokermint with two different companies now, and it is incredibly easy to use. I used to keep very detailed files on my hard drive, and backed up on an external drive. Brokermint helps me organize my files much easier with their checklists and backing them up on my hard drive after a transaction is finished is much easier than trying to keep up with multiple versions on my harddrive(s).

Cons

There isn't much I don't like, but there are a few design features that took me a while to learn. For example, when you add a new task to a checklist - first time I did this, I needed to add a document, but forgot to check the box, then I didn't have permission to delete that task. Also, when you upload a document, it doesn't become visible until you also select "Submit". I learned this the hard way the first time, when my broker was looking for a document I uploaded, but never submitted.

October 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

October 2019

Best Features for the Price, Great Customer Service

To get a better product, you'd have to spend more money. We found workarounds for any issues we were having, and the cost savings is worth it for that. I think this product would work very well for a brokerage with fewer agents, but we had 100+, so the workarounds were a little time consuming. Overall, as an admin, I like it.

Pros

Brokermint mostly works just how you'd expect, which makes it easy for agents to pick up and start using with little training. Customer service is top of the line. My chats were always answered within a couple minutes. Anything requiring a phone call was easily scheduled within a reasonable time. In an emergency, I could always get help right away. As an admin, I could add an accounting checklist to each transaction, separate from the agent checklist, and I'd use that to upload a copy of the escrow deposit, bank transfer of escrow to commission, and commission payments. The agent could see these and know when they were paid.

Cons

It has a few quirks. One problem for agents is that you can't save a draft of an e-sign document, then come back and finish it later. It's all or nothing. The biggest for admin is that, if an agent has multiple active transactions and is going to cap mid-transaction on the next closing, commissions don't automatically update to reduce the company split on this closing, and they don't automatically zero the company split on the other active transactions. You have to re-apply the commission plan to them, which causes them to recalculate and recognize that the agent is capping.

Reasons for Switching to Brokermint

We switched because our previous product didn't recognize caps on company splits and the reports weren't what we needed. Our agents didn't like it and were asking for a change.

July 2019

User Profile Picture

Kevin from CENTURY 21 OneBlue

Verified Reviewer

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

5.0

Functionality

2.0

July 2019

Clunky User Interface with a Tremendous Learning Curve

The team is open to feedback as long as it is positive. If you appear less than 100% positive in the support forums or share your frustrations in a constructive manner, the admins will disable your ability to post or comment on threads. This demonstrates a company with a dysfunctional culture and one that does not align with the values of our organization. If they would listen to the constructive feedback, BrokerMint could truly be something special (I truly believe that). Unfortunately, they are slow to respond to simple things and their actions are alienating customers.

Pros

It has the potential to be an amazing platform as it has all the right elements.

Cons

While it has all the right elements, the user interface is clunky, not intuitive and the result is a tremendous learning curve even for the most tech-savvy real estate professional. A great example of their unusual UI is that all transactions have to either be "pending" or a "listing." If you are preparing an offer to submit to a listing agent, it has to go into the system as a "pending" file, even though it is not. This skews your analytics since you will show a closed/lost rate that is artificially inflated. But wait, there is more. Need to prepare a referral agreement!? Yup, you guessed it -- pending transaction! That is just one of the issues I have with BrokerMint that has lead me to pull the plug at the end of our first contract.

Reasons for Choosing Brokermint

Additional functionality over dotloop.

Reasons for Switching to Brokermint

We were attempting to consolidate two solutions into one.

October 2021

Mariah from Keller Williams Legacy

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2021

Our Go-To For Years!

Great product, great people.

Pros

Customer Service was mind-blowing when we signed up. Very responsive to questions and issues during set up and they even scheduled a group video meeting to help onboard our team to the software and make sure we knew of the many features. Really really exceptional customer service. Aside from that, we love that we can create customized checklists to work off of and the document splitting/merging feature is the one I use the most!

Cons

Up until this year the biggest frustration was that they didn't have an app. They have one now!

June 2019

BARRY from Pareto Realty, LLC

Company Size: 11-50 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

This Tech leverage helped me spool up my company without hiring staff

Exceptional . . .

Pros

Once I learned it and realized its potential, I decided not to hire an assistant. I can see what my agents are doing and what they aren't doing, and it's awesome not to be chasing missing paperwork and signatures at last minute. When an agent brings me a commission check, I can pay immediately

Cons

The learning curve was kinda steep . . . and integrating with Quickbooks is still a challenge for me, so I'm still using Google Sheets to track projections and closed data

Reasons for Choosing Brokermint

Brokermint has fairer pricing, and I had the perception that Brokermint is more innovative (continual improvement) than the others

Reasons for Switching to Brokermint

Skyslope seemed "buggy" to me . . . Then they wouldn't let me out of my contract - Nasty people